Logistics Solutions Administrator

Our client is seeking a Logistics Solutions Administrator/Coordinator to join their team for a minimum of two months. This role offers the possibility of extension depending on workload.

Primary Purpose:
You will coordinate and provide administrative support to the Logistics Solutions department, assisting with daily tasks, handling queries from agents and customers, including complaints, and resolving issues.

Key Responsibilities:

Administration:

• Monitor the Armacup inbox and respond to enquiries.


• Update Surrender & Corrections from Japan.


• Monitor vessel ETA's and update the in-house system.


• Send out Notice of Vessel Arrivals within agreed time lines (UK & Europe).


• Invoice terminal handling charges within agreed timescales.


• Update terminal with daily bookings.


• Request new customer setups and amendments.


• Other administrative tasks as training progresses.

Logistics Solutions Support:

• Assist the team with daily tasks such as sending NOAs, THCs, and storage invoices.


• Promote and offer services when opportunities arise.


• Support department activities as required.

General Duties:

• Support other business areas as required.


• Act as an ambassador for the company by mentoring and setting a positive example.

Essential Competencies:

• Positive work attitude and ability to work under pressure.


• Strong problem-solving and initiative skills.


• Excellent organisation and time management.


• Professional communication skills, both written and verbal.


• Ability to handle customer interactions confidently and professionally.


• Flexibility in meeting changing priorities and business needs.


• Appreciation of cultural differences.

Qualifications & Skills:

• Proficiency in Microsoft Office programs.


• Full, clean driving license.