Account Director

As a family-owned business our people are central to our success, and following years of organic, consecutive growth, we’re looking for people who share our core values of sustainability, trust, collaboration, and innovation to drive us forwards.

Software never stays the same and neither do we. We want our people to be part of a progressive organisation, encouraged to embrace change and new ideas to shape our future development. Your input is vital, which is why we’re committed to personalised learning paths for every employee to help you, and us, grow.

Our goal is to make the world of work easier as a leader in the HR, payroll, finance, and integration solutions software and services industry. We’re proud to design and develop some of the best business solutions like iTrent and People First to support our customers’ people-related challenges across every vertical.

Looking for the place where you can belong? Join MHR and help us shape the world of work.

We are expanding our Account Management team and are looking for an Account Director who will be responsible for driving growth from our large enterprise customers across the Private Sector. We're looking for individuals with a proven track record in selling cloud software, particularly in HR, Payroll, and/or Finance. Experience in effectively communicating the business value of our solutions to Finance and Business stakeholders using ROI and TCO models is highly desirable.

Responsibilities:

• Build relationships with the customer leadership team and work to understand the internal and external factors influencing their business.
• Position MHR’s strategy to the customer leadership team.
• Collaborate with customers and internal teams to build joint vision roadmaps outlining the value that MHR will deliver.
• Prospect, building pipeline and selling MHR solutions.
• Engage with C-level prospects to position MHR strategic value proposition and drive deals to closure.
• Document daily activity in Salesforce to track performance.
• Ensure all customers are referenceable.
• Visit customers every 90-days.
• Work with Customer Success to resolve any escalations and to ensure value is derived from investment in MHR.

Key Skills:

• Strong and demonstrable experience of building relationships and selling at C-level.
• Consistent performance of delivering sales and customer satisfaction targets.
• Experience of account planning and contract management.
• Experience selling business value to Finance and Business stakeholders using ROI and TCO models, rather than competing on features and functions.
• Strong discovery, planning and closing skills.
• Objection handling.
• Excellent communication skills
• Proven experience of selling cloud software, ideally HR, Payroll and/or Finance.
• Is empathetic and successful at engaging with all levels in an organization.
• A strong focus on building relationships and working within a team-selling environment.
• Strong discovery skills.
• Technology awareness; for example, cloud platforms, integration, and analytics.

Benefits to support you personally and professionally

Alongside the opportunity to work with an incredible team and express your individuality, we offer a range of personalised benefits including:

• Access to over 60 internal training courses, professional qualifications, and cross-departmental mentoring and coaching programs
• 24/7 access to a GP through SmartHealth for you and your family, confidential mental health support, and paid sick leave
• Ability to purchase or sell additional holiday days beyond the standard 25 days and bank holidays
• Discounts and cashback on leisure, travel, technology, fashion, gym memberships, and food
• Monthly employee recognition program and departmental awards
• Referral bonus scheme of up to £2,000
• Employee-led social events such as running clubs, football teams, book clubs, and bake-offs
• On-site subsidised restaurants offering a variety of fresh meals daily
• Opt-in benefits schemes such as private medical insurance and dental coverage

We value the well-being, financial stability, and inclusivity of our employees, and strive to provide a supportive working environment.