Head - Network Operations

Number of Positions : 1 Location : Chennai Educational Qualification : Graduate degree in Indian or foreign equivalent required from an accredited institution Job Description : Experience : - 20 - 30 years of IT experience with a broad range of exposure to all aspects of Network/Security/Infrastructure services - In depth knowledge of Network, Security Technologies, Services and Solutions to include Routing, Switching, MPLS, WiFi, Next generation firewalls, Network Access Control, Remote Access, SDN/ NFV, SDWAN, Load Balancing / Application Delivery, Virtual Private Networks, IDS /IPS, Web Application Firewall, and Cloud Security Platforms - Extensive operations and problem-management experience in medium to large-scale enterprise Network Infrastructure - Experience with design principles ensuring high availability, reliability and scalability - Experience building out Datacentre with knowledge of space planning, cabling standards, power/PDUs, racks, etc - Experience with preparation of RFPs and evaluation of technical and commercial bids Job Profile : - Design, implement and maintain Network infrastructure covering on-premise Datacentre and Cloud Infrastructure - Define and execute strategy for next-generation network and security infrastructure - SDN, SDWAN, Micro Segmentation, SASE, etc - Manage and maintain Enterprise LAN and WiFi infrastructure - Manage and maintain the operations of Network Infrastructure including planning, installation, configuration, maintenance, monitoring, troubleshooting, problem resolution, business continuity, backups and system level security of IT assets - Review existing network architecture, plan, design, implement and upgrade network - Develop and maintain documentation for Network and Network Security infrastructure including system design, installation, configuration, testing, upgrade and maintenance procedures - Ensuring team's adherence to SOPs, training and performance monitoring for team members, and continuous process improvement for efficiency, including automation - Follow ITIL practices regarding incident, problem, and change management - Ensure secure configuration of IT devices/ services, and vulnerabilities are fixed as per banks defined SLAs - Monitor vendor/ supplier performance and address any issues related to delivery, quality, or compliance - Prepare and issue tenders, Requests for Quotation (RFQs), and Requests for Proposals (RFPs) in accordance with government and bank policies - Ensure that payment requests are accurate, supported by relevant documentation, and processed in a timely manner - Oversee and process payments to suppliers in accordance with contract terms and bank Skills : - Hands on experience in Routing, Switching, MPLS, WiFi - Next generation firewalls, Network Access Control - Remote Access, SDN/ NFV, SDWAN, SASE, Remote VPN, Load Balancing / Application Delivery - Virtual Private Networks, IDS /IPS, Web Application Firewall, and Cloud Security Platforms Secondary Skills : - Familiarity with RBI regulatory compliance requirements and industry standards (such as ISO 27001) - Familiarity with GeM Procurement process/ guidelines - Knowledge of incident response procedures, including containment, eradication, recovery and reporting to management, regulator, CERT-IN etc - Mentoring and creating Run books / knowledge base articles for the team to allow them to successfully complete routine tasks and troubleshoot the infrastructure under support. Competency : - Implementing new technology initiatives, Technology planning and preparing Technology architecture of the Bank to meet its projected needs and to remain technologically competitive in the market - Documenting the implementations based on the ITIL framework. - Participate in post implementation issues and performance review. - Excellent Verbal and Written - Communication and Presentation Skills. (ref:hirist.tech)

Location: chennai, IN

Posted Date: 11/10/2024