Quality Assurance Lead - Defect/Bug Management Process

About EisnerAmper : EisnerAmper is one of the largest accounting, tax, and business advisory firms, with nearly 4,000 employees and more than 350 partners across the world. We combine responsiveness with a long-range perspective; to help clients meet the pressing issues they face today and position them for success tomorrow. Our clients are enterprises as diverse as sophisticated financial institutions and start-ups, global public firms, and middle-market companies, as well as high net worth individuals, family offices, not-for-profit organizations, and entrepreneurial ventures across a variety of industries. We are also engaged by the attorneys, financial professionals, bankers, and investors who serve these clients. This is an analytical role in a fast-paced environment requiring the ideal candidate to perform effectively both as an individual and as part of a team. This role will require focus ensure completeness of testing of functional and on functional : - 8 years of experience in Quality Assurance, with a focus on Software Testing tailored for USA clients. - Experience in QA Tax domain specific to the USA market is highly desirable. - Conduct thorough testing of tax preparation software and systems to ensure accuracy, completeness, and compliance with federal and state tax regulations in the USA, including Internal Revenue Service (IRS) guidelines. - Validate the calculation and reporting of various tax liabilities, deductions, credits, and exemptions, with a focus on detecting errors, discrepancies, or inconsistencies. - Develop and execute test cases to assess the functionality and performance of tax calculation engines, electronic filing systems, and tax reporting interfaces. - Strong expertise in QA methodologies, tools, and best practices, with hands-on experience in test planning, test case design, and test execution. - Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities simultaneously. - Collaborate with internal tax teams to define test objectives, scope, and criteria, and facilitate the resolution of audit findings and recommendations. - Develop and execute test cases to assess the effectiveness of internal controls, risk management practices, and governance frameworks. - Proactively identify opportunities for test automation, working closely with Team Leads and automation engineers to develop and maintain automated test scripts, accelerate testing cycles, and improve productivity. - Contribute to the development and maintenance of documentation related to testing processes, test cases, and user guides, ensuring clarity and completeness for stakeholders and end-users. - Stay updated on industry trends, emerging technologies, and best practices in software testing, taxation domains, continuously expanding domain knowledge and expertise. - Lead and mentor a global team of quality assurance professionals of both employees and contingent workers. Required Qualifications : - Post-graduation degree in Finance, Taxation, or a related field, with a strong understanding of taxation principles, regulations, and compliance requirements would be a plus. - 5 years' experience in software testing required, with a demonstrated ability to apply domain expertise to testing activities and product enhancement suggestions. - Familiarity with test planning, execution, and defect management tools (e.g. Azure DevOps, JIRA), along with experience in test automation frameworks (e.g., Selenium, Appium). - Excellent analytical and problem-solving skills, with a keen attention to detail and a proactive approach to identifying and addressing issues. - Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and engage with SMEs to gather requirements and feedback. - Eagerness to learn and adapt to new technologies and methodologies, with a passion for continuous improvement and professional development. - Certification in software testing (e.g., ISTQB) and experience in Agile or DevOps environments are desirable but not mandatory. - Knowledge of quality assurance standards and best practices Additional Skills : - App based automation testing experience. - SQL/DB knowledge - Experience verifying highly available systems' performance for effectiveness, growth/scaling requirements, security, and compliance. - Previous participation in a complete, ground-up product deployment. - Knowledge of Azure DevOps, Jira would be a plus. Important Skillset : - Selenium, SAP cloud ALM - JMETER, Postman - HTML, XML, SQL, JSon (ref:hirist.tech)

Location: mumbai, IN

Posted Date: 11/10/2024