IT Support Specialist

Tenure - Full Time, 6 months contract with possibility of extension Title - IT Support Specialist Location -Richmond, BC Hours - 1 1 AM - 7:30 PM Pay Rate - $25 -$27/hr. Workplace Type - Onsite Responsibilities: Direct, manage, and supervise the organization's computer systems and network environment to optimize overall network performance and supporting systems. Provide end-user support to ensure smooth operations. Plan, execute, and maintain the installation and configuration of PC and server hardware, software, LAN and WAN networks, and operating systems. Maintain system efficiency and stability, ensuring the security and integrity of all data, while responding to outages and other technical issues. Oversee all aspects of system and network administration, including routers, firewalls, servers, computers, hardware/software, and data recovery and backup processes. Manage application administration tasks such as creating, modifying, and deleting user accounts, optimizing remote access, and managing security access for messaging systems, databases, and web applications. Collaborate with other departments to assess and prioritize systems/network needs, making necessary upgrades as required. Oversee the development, testing, evaluation, and installation of system enhancements. What You Bring to the Role: A Diploma/Degree in Computer Networking or a related field, or equivalent experience. 1-2 years of relevant functional experience. Proficiency in managing IT tickets or using ticketing systems, showcasing effective issue resolution and task prioritization skills. Entry-level individual contributor with experience on project or work teams. Work is closely supervised, and problems encountered are generally not complex. Ability to explain facts, policies, and practices related to the job area. Involvement in projects of limited scope and complexity. Adherence to standard practices and procedures when analyzing situations or data to find solutions. Utilization of company policies and procedures to resolve straightforward issues. Regular review of work by supervisors or more senior colleagues.

Location: Richmond, CA

Posted Date: 11/7/2024