Senior Engineer II

This job is with American Express, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

As part of the diverse Tech team, you will be able to work with talented team of Infrastructure and product development engineers. Amex encourages the Open culture and provides development opportunities for the individuals to shape their career and personal goals. It also encourages the team to work on latest technologies and assist to work on engineering forums

How will you make an impact in this role?

• Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure.



• Design and implement highly available and scalable systems, ensuring the reliability and performance of the company's website or application.



• Collaborate with cross-functional teams to define and establish service level objectives (SLOs) and service level agreements (SLAs) for critical systems.



• Monitor systems and applications, proactively identifying and resolving any performance bottlenecks or availability issues.



• Develop and maintain monitoring tools, alerts, and dashboards to provide visibility into system health and performance.



• Conduct post-incident analysis to identify root causes and implement preventive measures to avoid future incidents.



• Automate repetitive tasks and processes to improve efficiency and reduce manual intervention.



• Responsible for ensuring the sanity and operations of the Open Shift cloud infrastructure of the Payment Network Platform. Should be able to work on shifts , handover and ensure smooth transitions to global teams.



• You will also be responsible for Security patching, developing automations, create monitoring and alerting capabilities, assist the engineering developer community and identify any issues , facilitate to deliver the product faster,



• Knowledge of security best practices and experience implementing security measures in a production environment.



• Ability to work independently and handle multiple projects and priorities simultaneously.



• Strong analytical and problem-solving skills, with a focus on continuous improvement and automation



• Have excellent written and verbal communications skills.



• Create and deliver effective presentations to Senior Leadership.

Minimum Qualifications:

• Bachelor of Engineering - Computer Science



• 8+ Years of experience in managing cloud infrastructure activities



• Redhat Certifications



• Programming Skills, Scripting



• Linux/Unix Administering and Scripting



• Perform Admin functions , product upgrades, patching, troubleshoot issues

Preferred Qualifications:

• Bachelor of Engineering - Computer Science



• Experience in cloud platforms like Docker, Kubernetes, AWS, Terraform is a must


• Open Shift Red hat Certifications



• Certified Cloud Administrator



• Build Automation with programming skills



• Knowledge on Python, Ansible and Scripting Languages Groovy, Javascript



• Knowledge on xPaas tools such as Redis , Kafka, Elastic Search

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries


• Bonus incentives


• Support for financial-well-being and retirement


• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)


• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need


• Generous paid parental leave policies (depending on your location)


• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)


• Free and confidential counseling support through our Healthy Minds program


• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.