Human Resources Assistant

Position: Human Resources Assistant (AskHR)Location: Downtown Toronto (Hybrid, 3 days a week on-site, 2 days remote)Salary: $23.75 per hourJob Type: 2-month contract with high possibility of extensionWe are seeking a detail-oriented and customer-focused individual to join our client's HR team in a support role, providing efficient and courteous service to employees across the organization.Key Responsibilities:- Serve as the first point of contact for HR inquiries, utilizing telephony, email, and case management systems to ensure a seamless employee experience.- Promote and guide employees in the use of self-service tools for submitting inquiries, updating personal data, and accessing HR policies and procedures.- Provide accurate and timely responses to employee questions, adhering to HR policies and procedures.- Assess the complexity of employee inquiries, resolving straightforward issues and escalating more complex cases as needed.- Interpret and apply HR policies and procedures in various situations, supporting a diverse workforce including unionized employees, contractors, executives, and more.- Process HR data changes in the HRIS system with precision, ensuring compliance with legal and company standards.Qualifications:- Experience in a call center or shared services environment.- Familiarity with Workday HRIS or similar systems.- Experience working within a unionized environment.- Strong customer service skills with a courteous and professional demeanor.- Bachelor's degree in Human Resources, Business Administration, or a related field.- Clear, effective verbal and written communication skills.- Ability to maintain confidentiality and discretion in handling sensitive information.If you are a dedicated HR professional with a passion for supporting employees and driving HR initiatives, we invite you to apply and become a valued member of our client's HR team.Please send your resume in Word format to Katharine Yau at katharine.yauquantum.ca.REFER A PERM HIRE AND EARN UP TO $1,000 For more details, click here.OUR VIRTUAL DOORS ARE OPEN We're also bringing the interviews to you by various web applications, virtually Contact us today for your next opportunity.

Location: Toronto, CA

Posted Date: 11/5/2024