General Manager

JOB DECRIPTION – GENERAL MANAGER

Date posted: 01/10/2024

Location: The Bootlegger Vault, 5 Hill St, London, Richmond TW9 1SX

Salary: £40,000 per annum + 25% Bonus

Start Date: Immediate

Reporting line: Operations Director

OVERVIEW

We are seeking a dynamic and motivated General Manager to join our team at The Bootlegger. The ideal candidate should be a hardworking, creative, and charismatic industry professional with the style and panache to lead the team. Responsible for the smooth day-to-day running of this 7-day operation, you will have full accountability for the performance of the site and will be expected to bring fresh, new, and exciting ideas to this already highly regarded and growing brand.

• The recruitment process includes a two-stage interview.


• This role is offered on a full-time contract and is available Immediately.

WHAT WE CAN OFFER YOU

• Enjoy a fast-paced and fulfilling role at one of our speakeasy-style bars.


• Become part of a supportive and close-knit team.


• Benefit from a competitive salary package and generous discounts.


• Access company-wide progression opportunities within our independent group.


• Experience one unforgettable Christmas party.


• Receive pension contributions and generous holiday allowance.

ROLE AND RESPONSIBILITIES

As a General Manager at The Bootlegger, your main responsibilities include:

• Overall profit and loss accountability for the site, ensuring sales, gross margin and net profit targets are exceeded.


• Interacting with customers to develop loyalty and handle customer concerns.


• Ensuring all licenses are current including health, safety, and liquor.


• Creating employee schedules based on expected customer numbers.


• Leadership of the team of Bootleggers to create the right environment for customers.


• Working with liquor vendors to develop new products and offers.


• Productions and promotions for the bar.


• Setting and maintaining standards for cleanliness and safety.


• Collaborating with the Operations Director to negotiate with vendors, order suppliers, manage inventories, and budgets.

REQUIRED SKILLS AND QUALIFICATIONS

• Excellent interpersonal, communication, and customer-service skills.


• Ability to hire, train, manage, and schedule staff.


• Extensive knowledge of liquor, bartending, and service protocols.


• Solid organisational skills and knowledge of budgets, inventories, and negotiating prices with vendors.


• Great sales skills and talent for developing promotions or new products.


• A minimum of 2 years General Manager experience is required in a bar or similar environment.


• Ambitious with a very strong work ethic.

OUR STORY

29,307 days after prohibition ended, restoring sanity and permitting the consumption of alcohol once more, The Bootlegger family opened the doors to our first bar on Gloucester Road in Bristol. Since then, we have continued to celebrate this momentous occasion and journeyed westward to Womanby Street in Cardiff, where we are proudly headquartered. Since establishing our HQ, we have expanded into Exeter, Brighton, Leeds, and Richmond.

Unlike the prohibition days when joy was quashed and all good liquor was banned, we offer customers a place to enjoy themselves without the fear of incarceration or fines. We strive to provide the best nightlife experience in every town and city we operate in, offering our patented Prohibition blend of good stock, good company, and good times.

When it comes to cocktails, The Bootlegger offers over 80 options for you to enjoy, ranging from classic favorites to swanky new creations. We are one of the few bars in the UK to sell CBD-infused cocktails, which are currently all the buzz. For gin connoisseurs, we have in-house dedicated gin bars offering a unique collection of over 100 gins. The Bootlegger also stocks an equally delightful range of craft beers, ales, and ciders, including local favorites. All these beverages are complemented by our exciting live music schedule, featuring local talent and DJs spinning contemporary tunes.

From sumptuous drinks to live entertainment, The Bootlegger guarantees a roaring good time at all our unique venues.

This is the Bootlegger, The Family, The Movement, The Place.

We exist to bring people together to create amazing memories.