Intermediate Operations Analyst responsible for enhancement of Seller Experience from Item Inbounding to returns- 29653

Duration: 12 months to start, high possibility of extension Location: Mississauga (hybrid, 2 days with Wed mandatory) Work Hours : 7.5 hours a day Job ID: WECJP00029653 Project: The Operations Analyst, WFS will identify and deliver operational improvements on a day-to-day basis. This person would also be expected to spend 10-15% on site at the FC as well as the RC, establishing processes and managing cross-functional collaboration between multiple teams. Responsibilities: Monitor daily operational performance of key Metrics such as On-time shipment, Unshipped Orders, Inbound SLA, Undelivered Orders, Returns Rate to identify opportunities and issues Analyze and solve operational barriers with a focus on understanding root causes and driving forward opportunities to enhance productivity and efficiency Work on the Returns charter, improving visibility, processes and reducing Disputes Work cross-functionally with key stakeholders across different assets such as FC Operations, Transportation to implement processes in a scalable format Engage with Sellers/ Account Management team on a regular basis to understand pain points of the platform Improve Data visibility and Reporting of all Supply chain metrics, working with Supply Chain and Analytics Must Haves: 4 years of Warehouse/Supply Chain experience Microsoft Office Tools (Excel, PowerPoint) Apply

Location: Toronto, CA

Posted Date: 11/3/2024