Jr. Bilingual Claims Specialist to support Wealth Management LOB for our large banking client - 62513

Jr. Bilingual Claims Specialist to support Wealth Management LOB for our large banking client - 62513 Location: Downtown Toronto (Hybrid - in office Wednesdays. As of June will be Mon/Thurs) Duration: 4.5 months Job Description: The selected candidate(s) will provide accurate and professional service by telephone, or e-mail. They will assist in processing death claim benefits to applicable beneficiaries. They will support administrative requirements to ensure the smooth operation of the unit. Job Responsibilities: • Adjudicate assigned death benefit claims (20 per day), including investigating claim details to determine validity, and communicating decisions verbally and in writing as required, and signing to release payments • Process death benefit claims to appropriate beneficiaries via Capsil • Manage claim requirement follow ups (via email, phone, or letter writing) • Addresses any claimant or policyholder issue as part of the conversation, escalating as required for any complaint situation Must Have Skills: 1 yr relevant claims processing experience Bilingual (French/English) Post secondary degree required Nice to Have Skills: Previous insurance/banking experience Experience with Capsil Interview Process: First Round - 30 min Teams meeting with HM and HM’s one-up Format will consist of behavioral and getting to know you type questions and assessing French language competence Apply

Location: Toronto, CA

Posted Date: 11/2/2024