Solar Navigator - Virtual/Remote

Job DescriptionJob DescriptionThe Solar Navigator is responsible for the most client-based aspects of the assistance programs offered to income-qualified homeowners and is based in a community where we have an active program. This includes client outreach, program education and promotion, pre- and post-program support, and reporting on client process data. This position will also assist with low-and-moderate income (LMI) program development activities including strategic partnership building, community meetings and presentations, and homeowner engagement. SUN is deeply invested in expanding the equitable access to solar and we are engaged in implementing low-income rooftop solar programs across the USA. We will be expanding this work in support of the Environmental Protection Agency's Solar for All (SFA) program, including in Florida where we are a named subrecipient with responsibilities to procure and deploy solar installations for all program participants over the five-year grant performance period.

While the Navigator will primarily support the projects in the community in which they are based, there will also be opportunities to support programs in other locations within their region. We are currently hiring for 3 separate Solar Navigators, one from each of these regions: Central, Gulf Coast, and Panhandle. These positions report to the Director of Community Access.

This is a grant-funded 5-year position, with the possibility of extension beyond the grant period.

Please include a cover letter with your application.
Benefits
Medical insurance, Dental insurance, Vision insurance, 401K with company match, Flexible work schedule, Paid holidays, Paid sick leave, Paid time off, Bereavement leave, Phone/Internet Stipend
Culture
Solar United Neighbors (SUN) is a national 501(c)3 nonprofit that started more than 15 years ago with a simple question. "Mom, can we go solar?" Since then, we've helped tens of thousands of people benefit from solar energy. We are dedicated to creating a clean, equitable, resilient energy system that benefits everyone — by helping people go solar, join together, and fight for their energy rights.

SUN welcomes candidates of diverse backgrounds and experience to apply, including people of color, women, LGBTQ+, people with disabilities, veterans, and those with a non-traditional education. We're an equal opportunity employer and value diversity at our organization. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We arecommitted to a diverse and inclusive workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every preferred qualification, we still encourage you to apply.
Responsibilities
Job responsibilities include:
Program Coordination:

• Build trust and rapport with clients and support them through the solarization process.
• Orient prospective clients into program, including conducting solar welcome series and other education modules.
• Respond to current and prospective program participants’ questions in the Go Solar and pilot programs.
• Identify and direct key participant inquiries to the recommended resource or action step in the solar process.
• Connect solar homeowners to advocacy, storytelling, and engagement opportunities with SUN.
• Support collection of homeowner solar stories and media engagement with ethical story or narrative approaches.

Community Engagement & Outreach:

• Promote the solar co-op and LMI programs in the local and regional community.
• Work with state and national team members to develop and maintain strategic partnerships that help promote programs and serve participant needs.
• Attend community events to promote SUN’s pilot programs.
• Ensure outreach materials are accessible, culturally sensitive, and equitable.

Administrative:

• Review client applications to determine program eligibility.
• Provide client outcome information to state and national leadership and assist in determining emerging impact on programs.
• Create, compile, and process homeowner agreements, project documents, and other client communication.
• Update program tracking and scope of work documents as needed.
• Respond to program inquiries via email, phone, and in-person as appropriate.
• Assist with government and foundation grant reporting.

Required Qualifications

• Minimum 2 years of community organizing experience.
• Residence within one of these regions: Central Florida (Daytona Beach to Orlando), Gulf Coast (Tampa Bay area), or Panhandle (Big Bend to Pensacola).
• Strong communication, research, and analysis skills.
• Attention to detail.
• Comfortable engaging diverse stakeholders in a culturally sensitive manner.
• Interest in distributed solar energy access.
• Ability to work remotely, with frequent in-state travel.

Preferred Qualifications

• Spanish fluency.
• Knowledge of Florida and southeastern US energy issues.
• Experience in a nonprofit, social services, government, energy assistance, weatherization, or climate sector.
• Experience in customer service and working with volunteers.
• Experience with Salesforce, Teams, or Slack.

Requirements
Authorized to work in the US without sponsorship
Minimum 2 years of community organizing experience
Resident of or willing to relocate to one of these Florida regions: Central (Daytona Beach to Orlando), Gulf Coast (Tampa Bay Area), or Panhandle (Big Bend to Pensacola)
Knowledge in: Computer skills
Equal Opportunity Employer
We’re an equal opportunity employer and value diversity at our organization. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. SUN is committed to a diverse and inclusive workplace. Solar United Neighbors welcomes candidates of diverse backgrounds and experience to apply, including people of color, women, LGBTQ+, people with disabilities, and those with a non-traditional education.

Requisition #cm2ayawzphfhk0qpbsel9wkdr

Location: Glendale, AZ, US

Posted Date: 11/1/2024