Tech Partner

Our client, a French multinational company that specializes in digital automation and energy management, is looking to hire a Tech Partner to join their team ONSITE in Chino, CA!

*** This begins as a 12-month contract with any opportunity to extend/convert ***

Responsibilities

• Create, Receive, Monitor, Maintain and Resolve work tickets
• Imaging, Setup, and Support of computer(s), monitor(s), mobile device(s)
• Maintain on-site presence at designated service locations to support end users
• Software installation, support and make sure it is compliance with company standards
• Perform pro-active and on-demand health check of IT systems including, but not limited to: printers, copiers, fax machines, scanners, and video conference equipment
• Training end users on how to operate office automation equipment as requested
• New hire orientation including show user how to work on IT assets daily basis, debrief company policy(s) such as security policy, usage etc.
• Hardware platform troubleshooting and management
• Software platform troubleshooting and management
• Perform secure password management for all provided passwords
• Support access to corporate network/wireless and applications (both on network as well as over VPN)
• Coordinate execution of tasks with guidance from Service Desk representatives or other IT support groups
• Manage IT inventory of in-house stock, such as moving, sorting, cleaning, stocking
• Identify, gain approval, and enter all project(s) as assigned by your manager into project tracker
• Assist with different regional projects for designated service locations, act as local hand and feet support

Requirements

• Ideally 2+ years' experience OR 1 year of experience with Google IT certification and CompTIA A+ certification

You will receive the following benefits:

• Medical Insurance - Four medical plans to choose from for you and your family
• Dental & Orthodontia Benefits
• Vision Benefits
• Health Savings Account (HSA)
• Health and Dependent Care Flexible Spending Accounts
• Life Insurance, Long-Term & Short-Term Disability Insurance
• Hospital Indemnity Insurance
• 401(k) including match
• Paid Sick Time Leave
• Legal and Identity Protection Plans
• Pre-tax Commuter Benefit
• 529 College Saver Plan

Applicants must be currently authorized to work in the United States on a full-time basis now and in the future.