Depot Driver Team Leader

Reporting directly to the Transport Manager as the Depot Driver Team Leader, you are responsible for leading a team of drivers, ensuring timely and safe transportation of goods and maintaining high standards of customer service. You will have excellent leadership skills, a strong understanding of transportation regulations and a commitment to safety.

Requirements

Key Responsibilities:

Team Leadership:

· Supervising and motivating a team of drivers to ensure they meet performance targets and objectives.

· Inducting, training, and performing 1-2-1’s for your team to ensure process compliance support for the site.

· Providing training and guidance to drivers to enhance their skills and performance.

· Scheduling shifts and routes to optimise efficiency and meet customer demands.

Operational management:

· Competent using the reporting tools and IT software.

· Submission of regular reports to senior management, confirming achievement of the KPI’s

· Collaborating with driver agencies to ensure cover for all areas of daily runs.

· Timesheet checks, verification and completion. Absence, sickness and holiday management for all staff.

· Coordinating with Transport Planner to ensure timely pickups and deliveries.

· Monitoring driver performance and vehicle maintenance to ensure compliance with company policies and regulations.

· Addressing any issues or concerns raised by drivers and providing timely resolutions.

· Ensuring products are packed safely and securely, so as not to be damaged in transit.

· Managing returns and collections at the depot using bespoke computer systems.

Safety and compliance:

· Conducting all activities in a manner that promotes the Health and Safety of yourself and all colleagues.

· Enforcing safety protocols and ensure drivers adhere to all traffic laws and regulations.

· Conducting regular inspections of vehicles to ensure they are in good working condition and compliant with safety standards.

· Managing site compliance, completing vehicle checks, safety checks and ensure all vehicles are safe.

· Plan and schedule servicing in accordance to the manufacturers specifications.

· Repairs to be carried out in a timely and cost-effective manner.

· Investigating and reporting any accidents or incidents involving company vehicles.

· Ensuring all daily deliveries are completed exceptional OTIF control by ensure accurate loading, unloading, and delivery and collection of all orders.

· Ensuring accurate checking and verification of all stock on all vehicles, reporting issues and being the owner of the depot metrics.

· Ensuring all are driving vehicles in line with all statutory & legislative regulations including licence checks.

· Ensuring all vehicles are kept, safe, clean and tidy and no smoking takes place in the vehicles.

· Lifting, moving, loading, unloading, protecting, wrapping and managing all products and equipment safely.

· Using systems, reports and driving software to ensure compliance to all required driving standards.

· Ensuring safe and appropriate use of equipment including vehicles, phones, computers, WMS.

Company objectives:

· Ensuring business and individual key performance indicators are met.

· Providing KPI support on data entry on all agreed system sheets.

· Contributing actively to achieving departmental service level and targets.

· Cost control of depot, ensuring allocation and ownership of all consumables and depot spending including fuel consumption.

· Identifying potential risks, problems, or product defects and ensuring they are reported immediately and resolved or highlighted as appropriate.

Customer Service:

· Demonstrating exceptional driving standards and compliance at all times.

· Maintaining a high level of customer satisfaction by addressing customer enquiries and concerns in a professional manner.

· Identifying opportunities for service improvement and implement appropriate measures

· Ensuring you and your team are well presented, professional, courteous and supportive to our customers at all times.

· Participating actively in continuous process improvement projects, seek ways to develop and maximise customer service levels and improve OTIF delivery and reduce depot costs.

· Proven experience as a MHE operator.

· Proven experience in a similar role, preferably in the transport or logistics industry.

· Strong knowledge of transport regulations and safety standards.

· Ability to work under pressure and handle multiple tasks simultaneously.

· Excellent communications skills, both verbal and written.

· Excellent computer skills and familiarity with transportation management systems.

· Valid driver’s license with a clean driving record.

Benefits

Subsidised Gym Membership

· 22 Days Holiday per annum plus bank holidays

· Length of Service - 1 extra day every 3 years.

· Cycle2Work Scheme

· Employee Assistance Programme, Access to Wellbeing Advice & Counselling

· Employee Referral Bonus

· Salary £36,000- £42,000