Administrator

Spire Little Aston is currently recruiting for an imaging administrator to join our friendly team in our Radiology Department. This position is a full-time permanent position working shifts between Mon - Fri between 08.00 - 20.00. To include an occasional Saturday (1 in 4/5).

This an excellent opportunity and a great role for someone that can thrive in a busy environment and enjoys speaking to people.

If you are confident speaking to people in person, over the phone and email, then you may be suitable for this role. The main thing we want from you is the ability to provide a 1st class service.

You will be based in our Spire eye centre, welcoming, registering and booking appointments for all patients in a warm, professional and caring manner. Responding to enquiries from patients, members of the public and consultants in a timely, courteous and efficient manner either by face to face meetings, telephone or letter. Collate all necessary paperwork as required. Process reports and distribute to source of origin. Maintain departmental electronic and manual filing systems accurately (RIS, SAP).

Duties and responsibilities:

• Ensuring a meticulous attention to detail and accuracy,
• Manage bookings as requested by Consultants or patients and notify all relevant departments.
• Ensuring that credit card data is captured for all patients attending the hospital.
• Receive and deal with all patient telephone queries.

Who were looking for:

• Someone who is highly organised and accurate and works well to tight deadlines
• A knowledge of medical terminology is desirable but not essential, along with a working knowledge of SAP or a similar patient booking system
• Must be a good communicator, excellent telephone manner, have good computer literacy with experience and knowledge of Excel, Word and customer data bases

Working Hours: 37.5 hours per week.

Contract Type: Permanent

Benefits

We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

• 35 days annual leave inclusive of bank holidays
• Employer and employee contributory pension with flexible retirement options
• ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
• Free Bupa wellness screening
• Private medical insurance
• Life assurance
• Save an average of £50 per month with our free onsite car park

We commit to our employees well-being through work life balance, on-going development, support and reward.

About Us

Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.

Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it’s their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.

At Spire Healthcare, caring is our passion. We have been putting patients at the heart of everything we do for over 25 years. We’re committed to looking after people, both patients and staff. We deliver high standards of care to our insured, self-pay and NHS patients across 39 hospitals and 33 clinics, medical centres and consulting rooms. Our successful business is led by an experienced and stable senior management team, we provide the highest quality of care through the latest medical technology, new facilities, and a focus on inspiring leadership and employee development.

We have achieved our market leading position because of our Purpose, which is to make a positive difference to peoples lives through outstanding personalised care. Everyone at Spire is aligned to this purpose, which underpins a culture of respect, inclusion, passion and collaboration across our business, enabling us to achieve more than 98% of our hospitals being rated ‘Good’ or ‘Outstanding’ by the Regulators; these are sector leading standards.

Our Values

We are extremely proud of our heritage in private healthcare and of our values as an organisation:

• Driving clinical excellence
• Doing the right thing
• Caring is our passion
• Keeping it simple
• Delivering on our promises
• Succeeding and celebrating together

Our people are our difference; its their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.

Closing Date: If we have received sufficient applications, we reserve the right to close this vacancy without further notice, so please submit your application as soon as possible..

For us, its more than just treating patients; its about looking after people.