Product Support Representative

Job DescriptionJob Description

ATR International is seeking a Product Support Representative in San Jose, CA! If you have call center type experience and some automotive knowledge, we strongly encourage you to apply!

Location: San Jose, CA - onsite

Duration: 6+ months - conversion to full time employee

Hourly Rate Range: $25

Details: Provide support to Customers and Franchisee via inbound and outbound phone calls, e-mail, and other written correspondence. This support includes, but is not limited to, technical troubleshooting, general product use/operation, up-selling/cross-selling, new product registration, and sending replacement parts as needed.

Requirements:

• At least 3 years previous Customer Service experience preferred
• Automotive troubleshooting and hands-on repair experience preferred
• Must possess strong verbal and written communication skills and have a professional demeanor.
• Bilingual in Spanish or French preferred

Benefits include:

-MEC/ACP Medical

-Voluntary Dental, Vision, Life, Supplemental Income

-401k (must meet requirements)

-sick leave as required by state/county

Location: San Jose, NM, US

Posted Date: 10/31/2024