Customer Service Representative

Job DescriptionJob Description

Position: Customer Service Representative

Key Responsibilities:

• Performs adminstrative tasks for area or shift
• Maintains filing systems and documents per Standard Operating Procedure
• Interacts with customers and contractors, answering questions regarding shipment times, product cuts, loads not picked up by the carrier, and damage claims
• Coordinates processing of export orders, filling out export paperwork, generates export labels, maintaining export paperwork
• Processes returns in Warehouse Management System and maintains paperwork
• answer calls/send emails

Qualifications:

• High school diploma or equivalent
• Minimal 6 month Experience as a clerk in a warehouse/distribution environment performing duties such as transportation coordination, inventory, shipping/receiving, coordinating with various carriers, vendor and customers strongly preferred
• Has the ability to make quick, reliable decisions
• Has strong written, organizational, and verbal communication skills
• Intermediate knowledge of MS Office products (Excel, Word, and PowerPoint)
• Microsoft Suite experience a must

Schedule:

1st shift: 10am-6:30pm @ $21.50/hr

2nd Shift: 12pm-8:30pm @ $21.50/hr

Company DescriptionWe are a National Staffing and Recruiting firm that serves a variety of industries. Our clients are small and medium sized businesses as well as Fortune 500 companies.Company DescriptionWe are a National Staffing and Recruiting firm that serves a variety of industries. Our clients are small and medium sized businesses as well as Fortune 500 companies.

Location: Etna, OH, US

Posted Date: 10/31/2024