Supplier Performance Manager

Supplier Performance Manager

Permanent

Theale/Home

We are seeking a dynamic Supplier Performance Manager to oversee the delivery of services through a multi-disciplinary outsourced contract with one of our longest-standing suppliers. This role operates across various functional disciplines and is based within our Property and Estates (P&E) team

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Key Responsibilities of the Supplier Performance Manager include

• Attend operational performance meetings to ensure seamless contract management, including on-boarding, payment tracking, service delivery, and ongoing improvement
• Collaborate with internal business owners to support governance, decision-making, and alignment with commercial objectives
• Conduct data analysis and reporting to help the business make informed strategic decisions and identify trends across areas such as Finance, Site Access, General Practice Estates, and Dispute Resolution
• Foster strong relationships with stakeholders, suppliers, and service line owners, focusing on improved ways of working, contract management, and partnership growth
• Ensure that current service levels are maintained and proactively reviewed to meet future requirements, adapting contracts as necessary
• Provide support in resolving disputes, minimizing Opex spend, and achieving corporate objectives

The successful Supplier Performance Manager will have:

• Broad experience in estates and property management, including finance, litigation, data, and access management
• Experience negotiating and amending legal documentation
• Excellent communication and negotiation skills
• Proficiency in Microsoft Office, with advanced knowledge of Excel and PowerPoint
• Strong stakeholder management and commercial acumen

If you're an experienced Supplier Performance Manager with a passion for driving performance and building successful partnerships, please send your CV to caroline.kennedy@projectpeople.com