Supply Chain Manager

We are recruiting for a well known company within the FMCG industry who have an excellent opportunity to join their high performing and amazing Supply chain team.

We are looking for a Supply Chain Team Leader who will responsible for managing a team of 4 Supply Chain Planners and manage the supply for each customer/customer channel, which includes customer forecast, inventory management, order management, distribution and quality service measurement along with account management responsibilities.

The role is offered with Hybrid working with 3 days a week in their state of the art new offices in West London and 2 days a week from home , excellent opportunities to progress , high performing and inclusive culture.

Unfortunately we cannot offer sponsorship for this

Key Accountabilities

• Manage customer forecasting, ensuring accurate data to predict future supply and demand
• Work with customers to develop effective forecasting models
• Hold regular reviews with customers to discuss performance, service issues, and development opportunities
• Oversee consignment stock, ensuring it is accurate and suited to customer needs, including regular site visits to check inventory levels.
• Supervise inventory levels, ensuring stocks are optimized for customer needs without overstocking or understocking
• Oversee the order process from placement to delivery, making sure that the customer’s needs are met within set SLA's
• Ensure smooth and cost-effective delivery processes, coordinating with production plants, warehousing, and transport teams
• Measure and monitor the quality of service, keeping customer satisfaction high and addressing any service issues as they arise
• Establish KPIs to measure the team’s performance in forecasting, inventory, customer satisfaction, and order fulfillment
• Manage daily team operations, ensuring smooth workflow, task delegation, and performance tracking

Key Skills

• Supply Chain / Account Manager
• Previous experience of leading a team
• Forecasting and demand planning
• SAP
• MS Office including Advanced Excel
• Project
• Excellent communication skills
• Relationships