Housekeeping Supervisor

ISS IS A PLACE TO BE YOU

We have ambitious goals for how we work, how we impact our surroundings and how we treat our people. It’s you that makes the difference to making amazing places, and we believe everyone can influence change for the better.

”Connecting People and Places to Make the World Work Better”.

We have an exciting new opportunity for an experienced Housekeeping/Cleaning Supervisor to be part of establishing and overseeing all accommodation/administration services at Dugald River Village (north-west QLD)

This is a permanent Full-Time opportunity working an 8 days on/ 6 days off roster, either DIDO from local and surrounding areas or FIFO from Brisbane or Townville.

About the role:

This role will be responsible for the overall efficient running of our village housekeeping, laundry and mine site cleaning operations.

As a Housekeeping Supervisor you will be responsible for leading a team across our housekeeping department including room cleaning, laundry operations and mine site cleaning. You, along with your team, will ensure all facilities are clean and comply with our contractual obligations.

You will assist the village management team with ensuring an excellent resident experience by implementing processes to ensure a high level of cleaning standards and facilities management across your area of responsibility.

You will be a hospitality professional with demonstrated customer service ethos and leadership skills.

The Position:

• Management of all village housekeeping and cleaning services including room cleaning, laundry operations and mine site cleaning


• Ensuring all aspects of service delivery in accordance with the contract for services


• Schedule and supervise


• Issuing and managing staff rosters and timesheets


• Managing the cleaning budget and ensuring costs are controlled


• Supervise all team members in their day-to-day duties


• Scheduling of, and managing, ongoing maintenance for all periodical cleaning


• Ensure a high standard of cleanliness and maintenance in all accommodation, administration, mine site and laundry facilities


• Conduct regular inspections to ensure compliance with quality standards and service rotations 


• Ensure effective communications through timely response and action to requests including accommodation services, maintenance requests, general enquiries


• Monitor stock levels and handle ordering of housekeeping supplies ensuring adequate par levels are maintained on site


• Ensure compliance with established policies and procedures within the housekeeping function and other relevant areas


• Contribute to the development of a highly engaged and motivated team


• Ensure the promotion of a strong site safety culture and compliance with all workplace health and safety requirements

Our Benefits:

• All flights to and from site paid for by the company


• Meals, accommodation provided for the duration of your time on site


• All costs for medicals, training and uniforms are covered by the company


• Values based positive company culture, with a caring and energetic team.


• Purposeful and rewarding work with a competitive salary


• Employee Assistance Program for health and wellbeing


• Ongoing learning and development opportunities within our global organization

Minimum Criteria:

• Ability to undertake regular travel to site on a DIDO/FIFO roster


• Ability to work in a remote and physically demanding environment


• Proven experience in housekeeping/cleaning operations is essential preferably within a remote/village operation with laundry and mine site cleaning operations preferred


• Demonstrated experience using housekeeping audit tools/systems and Microsoft Office suite


• Excellent organisation and time management skills, eye for detail and high standard of accuracy


• Ability to motivate a team to deliver outcomes and thrive in a busy and dynamic environment 


• Excellent communication (written and verbal) and customer service skills


• Demonstrated experience in effectively managing a range of stakeholder relationships and delivering to plan


• Solutions focused – self-motivated with a proven ability to demonstrate initiative and adapt to changing needs or priorities


• Physically fit with the ability to successfully pass pre-employment medical requirements


• Possess an Australian drivers licence

To apply for this role please click on the 'apply' link and complete the online application. You can review your application status and keep up to date with our current vacancies by visiting our ISS Careers Website:

ISS IS A PLACE TO BE WHO YOU ARE

Every ISS employee, or “placemaker,” is part of both a diverse team and global community of colleagues where different skills, personalities, and life choices are acknowledged and celebrated as part of a positive, inclusive environment. ISS teams come together to care for clients and colleagues, championing talents and uniting with trust in a place open to the true self.

ISS IS A PLACE TO BECOME WHAT YOU WANT

ISS is a global workplace experience and facility management company, provides placemaking solutions that contribute to better business performance and makes life easier, more productive and enjoyable – delivered to high standards by people who care.

ISS IS A PLACE TO BECOME PART OF SOMETHING BIGGER

With over 485,000 employees throughout 46 countries ISS is a company of belonging.

ttp://www.au.issworld.com/our-people/Careers

ISS is passionate about creating a culture that values inclusion and diversity, where all our people are treated fairly and respectfully. We encourage applications from Aboriginal and Torres Strait Islander peoples, Veterans, people with disability, people from different cultural backgrounds and lesbian, gay, bisexual, transgender, intersex, queer and asexual (LGBTIQA+) people.

We are an ethical employer, recognised by the industry for paying fairly and ensuring a safe working environment for all our staff. Read more about ISS in Australia and New Zealand on our website. www.au.issworld.com