Field Service Engineer

PERSOLKELLY is one of the largest professional and executive recruitment companies in Asia Pacific providing comprehensive end-to-end workforce solutions to Australia's leading employers. Delivering temporary, contract and permanent staffing solutions, our Australian business was launched in October 2020 on the back of an initial joint venture between Kelly Services and Japan's PERSOL HOLDINGS Co. Ltd.

The company

Our client is a global leader in supplying advanced instrumentation and software solutions for scientific research, industrial process control, and semiconductor metrology. With decades of experience, their systems are used worldwide for material characterisation and they take pride in delivering world-class customer support.

The Role

They are seeking a Field Service Engineer to join their Sydney team. As a Field Service Engineer, you'll be responsible for the installation, troubleshooting, repair, and ongoing maintenance of complex scientific instrumentation used in research and industrial applications. The role will involve travel throughout the East Coast of Australia.

Key Responsibilities:

• Install and configure analytical instruments and systems, ensuring optimal performance from delivery to sign-off.


• Diagnose and resolve issues remotely or in the field, ensuring timely repairs and high customer satisfaction.


• Conduct regular maintenance to prevent equipment failure and maintain optimal operation.


• Keep customers informed on the status of ongoing service requests and escalate issues when necessary.

Key Requirements:

• Diploma or higher qualification in Electronic/Electrical Engineering or a related field.


• At least 2 years of experience in technical support, customer service, or field service engineering.


• Hands-on experience with precision mechanics and technical troubleshooting.


• Excellent communication and customer service skills.


• Willingness to travel extensively (50%-60%) across Australia and New Zealand.


• Ability to make sound decisions under pressure and work independently.

Preferred Qualifications:

• NSW or equivalent radiation safety license is highly desirable.


• Experience using analytical instrumentation within the medical sector is beneficial.

What's on Offer:

• Competitive salary package, including allowances, superannuation, and car benefits (company car or allowance).


• Career development in a growing and innovative sector.

This role requires Australian citizenship or permanent residency, as well as a valid driver's license and passport.

If you meet the qualifications for this position, please APPLY or send your most up to date resume to aoife.schlindwein@persolkelly.com.au

Who are we

At PERSOLKELLY, our passion is - and always has been - putting you first.

We propel our people forward by supporting their careers in fresh ways, backed by our expertise and capability.

We're committed to creating a safe and inclusive environment which values and respects diverse styles, backgrounds, experience and perspectives.

We welcome and encourage women, people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.

So it's over to you. If you would like to join our team, please APPLY now.

To learn more about working with PERSOLKELLY, we encourage you to visit our website.

Follow our LinkedIn page at linkedin.com/company/persolkelly for the latest updates and insights.