ITS Recruitment
IT Support Technician
Job Location
Whittington Moor, United Kingdom
Job Description
IT Support Technician - Law Firm - Chesterfield & Sheffield
Are you ready to join a growing, dynamic law firm and take your IT skills to the next level?
We're seeking an IT Support Technician to provide exceptional first and second-line support to the 100 users in their Chesterfield and Sheffield offices.
Why Join the Firm?
- Fast-Growing Firm: Doubled in size over the past two years, with further growth plans.
- Exciting Transformation: Be part of a transformation into a continuously improving, best practice IT function.
- Collaborative Environment: Work in a busy, yet supportive team where your contributions matter.
- Career Growth: This role offers real opportunities for career development as you gain deeper tech skills and the firm continues to expand.
Key Responsibilities:
- Provide 1st & 2nd line, remote and deskside support to all users.
- Deploy laptops and PCs.
- Manage Active Directory, legal applications, and IP Telephony systems.
- Play a key role in implementing and configuring a new ITSM solution.
- Collaborate with internal teams and external suppliers to troubleshoot and resolve issues.
- Assist in delivering IT projects.
- Help users maximize their application usage through training and desk visits.
- Deliver a first-class customer service and contribute to service delivery improvement
Essential Skills:
- Proficient in Microsoft systems administration, including MS Windows, Server, Active Directory, DNS, DHCP, GPO, RDS, PowerShell, Microsoft 365, and Office 365 tools.
- Advanced Word and Excel expertise.
- Experience with mobile device management (e.g., Intune MDM, Apple Business Manager, Google Play).
- Knowledge of desktop and server hardware.
- Familiarity with ITSM tools.
- Experience with security solutions like anti-malware, firewalls, and DNS/email security.
- Cyber Essentials awareness.
- Strong analytical, problem-solving, and communication skills.
- UK driving license and own transport.
If you like the sound of this role, please apply with CV
IT Support Technician - Law Firm - Chesterfield & Sheffield
ADZN1_UKTJ
Location: Whittington Moor, GB
Posted Date: 10/30/2024
Contact Information
Contact | Human Resources ITS Recruitment |
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