Apprenticeship Operations Manager

About Us:

Supporting Education Group is an investor-backed provider of services to schools, school groups and government, with £300m turnover, 1,400 staff and 50 locations across the UK. Our mission is to enhance learning and life chances for all.

Our culture is positive, values and mission-driven, commercial and aspirational.

Thrive is our brand for delivering mental health and wellbeing training, software and services to schools, school groups, and through contracts with local and central government. Our Thrive products are based on rich expertise in this field and are receiving investment for growth and development. (www.thriveapproach.com)

About the Role:

Thrive is launching a new education apprenticeship programme and other government-funded training initiatives, such as Mental Health Lead. We're looking for a dynamic Apprenticeships Operations Manager to join our innovative team.

As the Apprenticeships Operations Manager, you'll work closely with the Head of Apprenticeship Delivery and Funding and Compliance manager to ensure the seamless setup and operation of our apprenticeship programmes. This hands-on role involves developing tutors, monitoring quality of assessment and delivery, learner progress and striving for high levels of customer satisfaction and operational excellence.

Key Responsibilities:

Development and Delivery:

• Support the creation and implementation of Apprenticeship Standards, including delivery models, teaching and learning approaches, and compliance with ESFA/EQA requirements.

Quality and Compliance:

• Lead quality and compliance practices across all Thrive training programmes, ensuring processes meet appropriate standards, including Ofsted, Department for Education, ESFA, and Awarding Organisations.

Team Development:

• Enhance the skills and capabilities of the Thrive team, ensuring high-quality tutoring, training, coaching, and mentoring.

Continuous Improvement:

• Promote a culture of continuous improvement to achieve an Ofsted Grade - Outstanding for Apprenticeship delivery.

Operational Support:

• Monitor QAR and performance data to ensure success for all learners. Track and exceed KPIs, ensuring timely completion of apprenticeship elements.

Team Setup and Management:

• Support the establishment and management of a new Apprenticeships Team. Assist in recruiting, training, onboarding, and managing team members.

Collaboration:

• Work with key departments (Marketing, Business Development, Operations, Finance). Participate in meetings to share information and plan improvements.

Please note that this role involves hybrid working, based from either our Bloomsbury, London, or Newton Abbott, Devon offices.

About You:

You will have:

* Significant experience in Apprenticeship operations and funding regulations.
* Experience with Ofsted Inspections.
* Experience with managing End-Point Assessments for apprenticeships.
* Internal Quality Assurance (IV) Qualification and experience (D34, D36, V1, TAQA Level 4)
* Analytical skills with high attention to detail.
* Driven and enthusiastic.
* Confident in using online platforms for data analysis and reporting.
* Excellent communication, teamwork, and organisational skills.
* High level of literacy and numeracy.
* Excellent time management and ability to work independently.
* Full, clean driving licence.

What else could you bring to the role?

* Experience with ESFA audits would be desirable.

Please note that this role will require BPSS clearance.

Our Benefits:

As an equal opportunities' employer, we celebrate diversity and flexibility, and we are committed to creating an inclusive environment for our incredible team.

We offer:

• Generous annual leave allowance of 36 days (28+8 bank holidays) +1 for every year of service (up to a maximum of 5)

• Hybrid working, based from either our Bloomsbury, London, or Newton Abbott, Devon offices.

• Flexible benefits package including Healthcare Scheme and ability to purchase additional Annual Leave.

• We pay for a Healthcare Plan once you've passed probation, which includes access to a private GP.

• From day 1, free life insurance covering up to x4 your salary.

• We'll both add money into your pension pot after 3 months.

• Get 25% off online learning resources for year 1 to GCSE with EdPlace.

• Choose what flexible benefits you want after you've passed probation - this could be buying extra holiday, dental, topping up your healthcare plan, bikes, gym membership, electric cars and give as you earn.

• Excellent learning and development opportunities.

THRIVEIND123!