Customer Service Representative

Role: Customer Service Administrator

Location: Glasgow (Office Based)

Salary: £25,000-£26,000

Pertemps are recruiting Customer Service Administrator to work with our Glasgow based client. The role is office based, shifts are worked on a rotational basis within the hours of 8:45am and 5:30pm. Salary £25,000-£26,000.

We are open to speaking with anyone from a Customer Service or Call Centre background.

Responsibilities:

• Taking inbound calls from customers
• Providing quotations and processing orders
• Operating and maintaining spreadsheets
• Liaising with internal departments and external stakeholders
• Producing weekly reports
• Raising contracts and discussing with customers

About You:

• Proven track record within a Customer Service environment
• The ability to work effectively under pressure and prioritise your workload
• The ability to meet deadlines
• Strong attention to detail and be highly organised
• Effective communication skills, both written and verbal
• Proficient skills in MS Office packages including Excel and Word

Benefits:

• Salary of between £25,000 - £26,000 dependent on experience
• Monday to Friday shifts on a rotational basis between the hours of 8.45am – 5.30pm
• Great additional benefits including staff incentives and loyalty holidays
• Employee Welfare Fund (company funded social events)
• Access to in-house Learning & Development team