Repairs Manager

We are currently working in partnership with a Housing Association based in Kent, who are recruiting for a Disrepair Manager on a temporary five-month contract. The position is due to start immediately, with the potential to go full time. The daily rate of pay is between £400 – £500 via an Umbrella company.

The ideal candidate will experience of managing complex disrepair cases and an understanding of relevant legislations

Duties will include (but are not limited to):

• Act as Lead Officer, for investigating and defending disrepair/EPA cases, working in conjunction with the legal team to oversee cases relating to the Defective Premises Act, Section 11 of the Landlord and Tenant Act and Fitness for Human Habitation Act
• Ensure regular review of changes to legislation
• Oversee the resolution of a caseload of routine, complex and potentially sensitive legal cases, including advice on repair obligations, staff training, and reporting to the Building Safety Task Force and Leadership Group
• Responsible for ensuring that all disrepair legal reports, surveys, documentation, data and supporting evidence etc is properly collated in the required formats and presented to legal representatives within required strict timescales
• Act as Lead Officer for Damp & Mould developing our strategy, data management and handling of cases
• Driving excellent customer service and sound commercial decision-making and taking responsibility for making things happen
• Contracts Manager for consultants and contractors supporting the delivery of the service ensuring KPIs and objectives and being met through regular performance meetings
• Managing the disrepair budgets and highlighting any risks of overspending to management

Experience required:

• Experience in disrepair and case management
• Extensive proven experience of working under the disrepair action protocol
• Experience communicating with internal and external stakeholders using various media
• Extensive proven experience in implementing strong performance improvement

Skills, knowledge and expertise required:

• An understanding of the Fitness for habitation act, housing law and the Landlords and Tenants Act
• Ability to demonstrate a customer-focused approach to identifying solutions to cases
• Ability to work under own initiative, manage competing priorities and problem solve
• Strong negotiation and influencing skills within a high-pressure environment

Rewards and Benefits:

• Hybrid working
• Flexible working days

Working hours:

• 37 hours per week
• Monday – Friday, 9am-5pm

Please note that you require recent experience to apply for this role.

James Andrews is acting as an employment agency and business in relation to this role.

At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

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