Donor Engagement Officer

30 hours per week / Permanent / £31,220 per annum, pro rata

Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.

We have a fantastic opportunity for a Donor Engagement Officer to join our Fundraising and Communications Team, which brings funding in for our services and works to raise our profile. The team run marketing and fundraising campaigns and support the wider organisation through internal and external communications.

In delivering the role, you will grow our fundraised income through donations and fundraising, along with being responsible for nurturing relationships with our existing supporters and developing new ones.

You will maintain our Customer Relationship Management (CRM), carry out email marketing and be responsible for our fundraising materials. You'll support our marketing and fundraising campaigns and create compelling content that drives engagement.

In addition, you will also create and deliver impactful communications that support promotional and fundraising activities and campaigns.

The role will be based onsite at our Hove office, with some travel across Sussex and Surrey. Hybrid working considered with one-two days working from home.

Please download the job profile for full role details.

ABOUT YOU: We know that there are great candidates who will not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself.

This is a dynamic and varied role; you will already have experience of working as part of a marketing or fundraising team. You'll have experience of working with Customer Relationship Management (CRM) databases, email marketing platforms such as Mailchimp, and have the ability to segment and design effective and engaging supporter journeys.

You will have proven experience of generating income from supporters, meeting fundraising targets and delivering objectives set as part of a fundraising strategy. Effective communication, organisational skills, and the ability to cultivate and manage internal and external relationships are essential.

In addition, you will have experience of managing social media channels and basic knowledge of other digital marketing, along with excellent written and verbal communication skills.