Customs & Excise Warehouse Specialist

As part of the growing team at my client, the Customs & Excise Specialist will be responsible for full compliance with HMRC regulations, including day/period end reports, eAD monitoring and import/export. Directly reporting to the General Manager, you will work closely with the Warehouse Manager and the Operations Manager to ensure that customs and excise procedures are understood and applied in day-to-day processes. This role will be the point of contact for any compliance queries, whether internally or externally.

Key Responsibilities

• Maintain my clients policies and procedures in line with HMRC regulations.
• Oversee customs and excise compliance requirements to ensure smooth movement of goods, including improving internal process flows, training and providing support to both supply chain and warehouse teams.
• Liaise with external parties to ensure compliance in all operations, including import/export and UK transfers, and any required paperwork is accurate and recorded electronically.
• Work with our software provider to apply any necessary changes/improvements to standard operating procedures.
• Help develop and maintain a set of KPIs covering aspects of the activities relating to compliance.
• Monitor any regulatory changes to relevant HMRC notices, identifying any areas where processes will need updating.
• Compile and distribute regular reports to key stakeholders within the business, showing performance against KPIs and any relevant updates.

Personal qualities

• Minimum 2 years experience working in a Customs warehouse,
• An in-depth understanding of HMRC requirements for Customs & Excise warehousing including excise notices 196 & 197.
• Organised, with excellent administrative skills
• High attention to detail
• Ability to multitask and work under pressure in a busy environment
• Confident working on own initiative, but equally at home working with and alongside
• others
• Full ownership mentality
• Initiative, critical thinking and solution implementation.
• Proficient in all required technological platforms, including the Microsoft Office Suite (especially Excel)
• Proactive mindset, looking for ways to improve any processes already in place, and constantly asking questions
• Adaptable to new situations