Operations Administrator

U.S OPERATIONS ADMINISTRATOR – U.K

WE ARE CURRENTLY HIRING AN ADDITIONAL OPERATIONS ADMINISTRATOR TO JOIN OUR TEAM, TO FOCUS ON SUPPORTING OUR U.S TEAM OF CLIENTS, CANDIDATES, AND CONSULTANTS.

WORKING HOURS:

Team coverage 08:30 to 22:00, Monday to Friday, variety of shifts as follows:

• 08:30-17:00
• 09:30-18:00
• 11:30-21:00
• 12:30-22:00

Working pattern to be determined during probationary period

DUTIES:

• Providing administrative support to the U.S sales teams as well as to the UK-based U.S Operations team
• Resolving consultant queries
• Raising terms of business in relation to permanent hires
• Raising and maintenance of contracts for temporary workers
• Compliance maintenance for temporary workers
• Processing invoices provided by temporary workers
• Documenting temporary worker timesheets and expenses
• Raising sales invoices to clients
• Interacting with managers and directors, carrying out their ad-hoc requests
• Providing a level of customer service to clients and temporary workers
• Using/maintaining in-house database system
• Sage accounts data entry
• Maintenance of team spreadsheets
• Drafting and formatting relevant documents
• Attending training where necessary
• Supporting the In-House training team

ATTRIBUTES:

• Attention to detail (accuracy)
• Ability to work without supervision
• Excellent time management skills
• Strong prioritization and organizational skills
• Aptitude for communication and customer service
• Proficiency with Microsoft office (word, and excel specifically) – basic to intermediary level
• Ability to handle confidential information
• Strong multi-tasking skills
• Prior experience of office management is preferred