Fulfilment Agent

Fulfilment agent
Location: Llandysul SA44 4AJ
Pay rate: £12.00
Shift times : Monday - Friday 0830-1630


As part of the Transport Planning team, reporting into the Transport Planning shift lead, you will work closely with the schedulers, customer services and distribution teams to ensure communication lines are clear and strong with all parties working towards the same result.

Key responsibilities will include:

• Liaise between customer services and distribution providing regular updates on customer run outs, vehicle breakdowns and driver's absenteeism


• Able to react quickly to unforeseen changes in the pre agreed plan, maintaining customer expectation


• Analyse and report the progress of the distribution plan, highlighting any challenges to senior management across Operations and Sales


• Continually improve master data improving customer experience and efficiency communicating with the National Distribution teams updating customer data and completing driver debriefs


• Decision making that requires changes in schedules balancing customer experience, operational efficiencies and potential revenues through fulfilled orders.


• Contribute to the Fulfilment Safety agenda reducing the risk to our drivers, considering planning alternative routes based on incident & monitoring of driving performance, improving customer master data about customer premises and planning of driver breaks etc, supporting Health & Wellbeing

As such we would like you to have/be:

• Experience in transport/logistics/distribution essential


• Strong IT skills with a sound knowledge of SAP and Paragon


• Have experience in a fast-paced environment and work well under pressure


• Analytical mind


• Able to deal with large amounts of data


• Process driven with attention to detail


• Logical thinker and methodical problem solver


• Collaborate & ability to influence others

Our client is an exciting and inspiring company to work for, where investment in our people's skills and knowledge is integral to our success. We ensure a supportive and inclusive working environment which is underpinned by our culture of expertise, safety and trust. These things allow us to lead the way in terms of sustainability, innovation and personal development.

As the lead supplier in the UK LPG market, things rarely stand still for us. From humble beginnings, and as part of SHV Energy, they have continued to develop and diversify, ensuring that our service offering is expansive, progressive and relevant to our customers. It is our people that enable us to do that, which is why they are the heart of our business.

We look for people who are open minded, embrace new ways of working, step out of their comfort zone seek out new opportunities and look to continuously learn. Opportunities to progress, to develop and to be recognised for your achievements are part of our daily life, and we want to share that with you! Together with your commitment, drive and personal performance, we believe you can bring out the best in yourself with this client.

To be considered for the above opportunity you must be eligible to live and work in UK and hold a full driving licence that is valid for you to drive in the UK.

Or call our Wales Branch on 01656 335159