Program Manager

Programme Manager - Cambridge (Fixed Term Contract)

We take pride in our core values and the diversity of our people, valuing the unique experience and expertise that people from different backgrounds bring to our business.

Key Accountabilities

• Develop, implement and maintain appropriate programme level governance processes and procedures, including essential project infrastructure and documentation (charters, plans, schedules, budgets, and risk management), in order to support Programme Management, governance and reporting requirements
• Define the phasing and delivery method for the programme
• Implement tools to be able to maintain, track and manage the overall programme progress and metrics, identify risks and issues, and implement corrective actions to achieve on time delivery and agreed outcomes.
• Develops and manage action plans
• Ensure effective communication of changes including the benefits and requirements to support the engagement and commitment of teams to the success of the programme
• Generate performance reporting and tracking metrics and set up and manage governance and reporting templates for project reporting
• Organize and facilitate project activities such as kick-offs, team meetings, decision-making processes, and communications
• Coordinate integration of multiple projects, managing interdependencies and optimizing resource allocation and work with other work stream leads to ensure alignment across the full programme
• Provide direction and guidance to other team members on the project and assist teams in making key decisions
• Communicate regularly with internal and external stakeholders to provide updates on project status risks and changes

Essential Competencies, Knowledge, Skills and Experience

• An ability to manage complex projects with multiple work packages
• Extensive experience in project or programme management, including in implementing programme governance and managing programme reporting suitable for different stakeholders up to Board Committee level.
• Experience of risk / assurance through direct roles or programme roles
• Experience of implementing transformational change in an operational environment with complex stakeholders delivering clear benefits and outcomes
• Experience in co-ordinating external partnership delivery, contract management, internal partners and stakeholder engagement
• Experienced in working in a global matrixed organisation model
• A track record of shaping and leading successful delivery of technology, data and business transformation initiatives
• Experience of identifying and mitigating delivery risks, as well as leading the resolution of issues / blockers
• An ability to provide clarity around priorities and goals of programme
• Demonstrable prioritisation and decision-making capability including during periods of ambiguity and flux

Behaviours

• Self-starter with drive, resilience and the commitment to get things
• Effective communicator, with ability to interpret and clearly convey information, deliver concise recommendations and interact with a wide range of stakeholders at various levels, including senior management, and other teams
• Strong leadership skills, with the ability to build and lead multi-disciplinary teams and strong collaborative relationships with internal and external partners
• Strong capabilities in both programme and project management processes
• with demonstrable programme management experience coordinating a programme of works