Senior Product Manager

About Us

For over 25 years, we've been supporting UK businesses of all sizes, providing exceptional connectivity, competitive pricing, and outstanding service. While we take pride in our legacy, our focus is firmly on the future with a fibre-first, future-ready approach.

Our ultra-reliable network is trusted by more than 1 in 10 businesses, and our comprehensive range of innovative solutions are designed to help any business achieve its full potential.

If you are looking to be part of an ambitious team that is constantly evolving and empowered to deliver excellence, we would love to hear from you. Apply today and help us shape the future of business connectivity.

The Role

The Senior Product Manager role will sit in the Product team and will report into the Head of Product and will work closely with the Transformation team, who manage all corporate projects.

The role will be responsible for driving product vision and lifecycle management for TalkTalk Business, ensuring customer value and business success. Collaborating with cross-functional teams to develop and champion product roadmaps aligned with strategic objectives.

Responsibilities

• To lead the execution of the TalkTalk Business product strategy from product innovation through to in life management, ensuring that roadmaps define and maximize achievement of the business plan.
• Communicate and evangelise the vision, the strategy and the roadmap – taking on all feedback and stakeholder input
• To identify market opportunities and to define/deliver innovative and disruptive services to capture shares of these markets for your product portfolio
• To manage TTBD products in life to ensure they deliver the financial performance, and customer delight expected
• To work with stakeholders, internal and external, to ensure TTBD products are delivered quickly to the highest performance and quality levels and at best value
• Ensure TTBD products are introduced into the business to be supported cost-effectively and at the high volumes we need – in so doing ensure stakeholder engagement across the business

Skills and experience we are looking for

• Proven track record in Telecommunications product management, particularly in Broadband, FTTP, Security, VOIP, Value Add Services or IoT
• Strong understanding of B2B Telecommunications products, market trends and customer needs
• Experience in creating user-centric product strategies backed by solid business cases
• Demonstrated ability to lead cross-functional teams in complex environments
• Excellent analytical, planning, and communication skills
• Vendor management experience

How you will work

At TalkTalk Business we understand the importance of flexibility and connection in the workplace. That’s why we have adopted a hybrid approach to working. Our aim is for our full-time team to spend 3 days a week at our HQ in Soapworks, Salford Quays with the remaining days offering the option to work from home. We want to ensure you enjoy the collaboration and connection of the office environment, combined with the convenience of remote working.

What can we offer you?

• Competitive Salary and Bonus Scheme: Earn a rewarding salary with a bonus scheme designed to recognise your hard work and dedication.
• Comprehensive Benefits Package: Support your wellbeing, achieve a work-life balance, and plan for the future with our all-inclusive benefits.
• Free TalkTalk Broadband: Enjoy complimentary TalkTalk broadband as an added perk for all employees.
• Personal and Professional Growth: Take advantage of opportunities for career advancement and personal development.
• Additional Perks: Participate in exciting company events, take advantage of volunteering days, and enjoy electric car charging points available at our HQ.

Be a part of our story

We're human, just like you. We've created a happy, diverse, inspiring workplace for real people, just like you.

So, if you’re tuned in to the way people think. If you make mistakes sometimes but keep trying. If you love making connections and building a team. If you understand what customers want and are committed to making it happen, be a part of our story.