Customer Service Manager

Customer Service Manager | Big Box Retail | £32,000 + Every other weekend off!

Zachary Daniels has a fantastic opportunity to join a market leading premium retailer as their new Customer Service Manager! This is a great role for a retail manager who wants to be fast tracked to be a Store Manager and progress quickly. This is an amazing position with a retailer who are growing, who can demonstrate consistently strong results and have plans to push forward even further than they have done already!

Customer Service Manager Benefits:

• Basic salary of up to £32,000 depending on experience
• Very generous staff discount
• Only working every other weekend, to encourage a positive work life balance
• Auto-enrolment Pension scheme

Responsibilities of an Customer Service Manager :

• Lead the team in store to achieve results with a personal service to customers
• Successfully deliver a luxury experience and service
• Must be hands on as there is also a large operational element to this role
• Managing all aspects of customer feedback and correspondence
• Analyse daily, weekly and monthly reports and resolving any issues
• Keeping ontop of till transactions and resolving any cash discrepancies

Experience and background:

• Retail experience in a fast paced environment
• Currently managing KPIs and budgets to improve their current store performance
• Has a track record of driving sales and performance
• Strong communicational skills to deliver the company goals
• Experience in merchandising or inventory management

This is a great opportunity or someone with drive, and passion to step into a new role and make a real difference! APPLY TODAY with your most up to date CV!

Zachary Daniels is a Niche, National & International Recruitment Consultancy.

Specialising in Buying, Merchandising & Ecommerce | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Marketing, Digital & Technology | Property & Centre Management | Retail, Trade, Leisure & Wholesale Operations | Senior Appointments & Exec | Sales | Supply Chain & Logistics

BBBH31696