Community Hearing Events & Volunteer Coordinator

• Location: Home working in or near Dunfermline Fife KY12
• Salary: £24,960 per annum
• Hours: 35 per week
• Contract type: Fixed Term – 5 months initially.
• Application deadline: 27th October 2024 11.59pm
• Interview Dates: Week commencing 4th November 2024

To Apply

Please also supply answers to the following questions (in no more than 500 words) :

• Please tell us about your experience of managing and retaining volunteers?
• What is your experience of service promotion and delivery?
• How do you go about building relationships with a variety of stakeholders?

Who we are

We are RNID. Together we’ll make life more inclusive for deaf people and those with hearing loss or tinnitus.

Our charity has been through a complete transformation, while building on the best of our past. We’ve returned to our former, much-loved name, become wholly remote working, and established a new strategy, focused on reaching the 12 million people in the UK who are deaf, have hearing loss or tinnitus.

We are creating a radically different culture which is externally focused, curious, evidence-based, deliberate, agile, and future orientated. Our values are at the heart of what we do.

We strive to be and continue to connected to our communities, insightful and confident in what we do and who we are, curious in everything we do and passionate about our purpose.

This role is important to us and this is where you come in…

You will be joining us at an exciting time in our new RNID Near You service in Fife. As a Co-ordinator, you will focus and lead on developing and delivering our community service across the Fife area through drop-in sessions offering:

• practical hearing aid support
• information on hearing loss and tinnitus
• hearing checks

You will be responsible for coordinating up to 15 drop-in services across the region and will lead the recruitment, training, and development of a team of up to 30 volunteers to deliver these services throughout Fife. You will have responsibility for the set up and running of these sessions and have good local knowledge of Fife in order to seek new opportunities for delivery of our RNID Near You services.

We are looking to appoint a motivated person with a keen interest in supporting people with their hearing loss. While you will be home based, there will be regular travel to services.

You want to make a difference in people’s lives and be an expert at coordination with various audiences, including volunteers, health & care professionals and service users. You have experience of managing events, your own workload and are able to work evenings/ weekends if required. You are able to physically assist people with hearing aids sensitively, giving clear guidance and taking into account individual wishes and health needs.

You are ready to work for a home-working organisation and have good IT skills, particularly with Microsoft Office applications including Outlook, Excel, Word.

What we can offer you

• Digital First, fully remote working with in person all-staff conferences throughout each year
• Fully remote working with no core hours
• £26 remote working allowance every month
• 28 days annual leave plus all bank holidays
• Plus 2 wellbeing days for extra flexibility
• Sickness benefit entitlement from day 1
• Pension scheme with 4% employer contribution
• Life Assurance – 2 x salary
• Employee Assistance Programme and wellbeing app that provides counselling sessions
• Additional benefits for maternity, paternity and adoption
• Access to an event ticketing platform

Our commitment to diversity

We are committed to supporting our staff including making reasonable adjustments. If you require support to apply for or fulfil the requirements of this role, please inform us so we can discuss the options with you.

Disability Confident

Disability Confident is a government scheme designed to encourage employers to recruit and retain disabled people and those with health conditions. It has replaced the previous Two Ticks Positive About Disabled People scheme that you may have heard of.

RNID is proud to be a member of Disability Confident and as a Disability Confident Leader we recognise the value disabled people bring to RNID. We offer interviews to any candidate that tells us they have a disability and meets the minimum criteria for the role.