Aibo Recruitment Ltd

Customer Service Advisor

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Job Location

Leeds, United Kingdom

Job Description

Job Title:

Customer Service Advisor - Fixed Term Contract - September 2025



Purpose of the jobs: To provide assistance and support to Employers

using my client's pension arrangements


Areas of Responsibility:

1. To develop and take ownership of My client's vision, Business Plan and values, and to be totally committed to these.

2. To provide customer delight at all times, to our colleagues, employers and

members.

3. To liaise with employers, advising on all routine matters pertaining to auto enrolment including customer service enquiries.

4. To follow specified manual and computer based procedures and tasks,

including data input.

5. To answer employer queries via telephone and email and to liaise with

employers to ensure all queries are promptly followed up and resolved.

6. To take responsibility for the accuracy of data at all times.

7. To develop knowledge of compliance and regulatory requirements for the

provision of accurate data in line with my client's customer service commitments.

8. To take responsibility for the quality and quantity of your own work as well as

that of the team.

9. To perform all duties in line with my client's Information Security policy.

10. To comply with the Data Protection Policy when dealing with personal data in the course of employment including personal data relating to any employee,

customer, client, supplier or agent of the Company.

11. To act as an ambassador of my client at all times


This is a fantastic opportunity with a thriving and growing company.



Location: Leeds, GB

Posted Date: 10/24/2024
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Contact Information

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Aibo Recruitment Ltd

Posted

October 24, 2024
UID: 4888212086

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