Ricoh
Field Service Technician Apprentice
Job Location
Halton Brook, United Kingdom
Job Description
We are actively building diverse teams and welcome applications from everyone
Role: Field Service Technician Apprentice
Located: Field based - Runcorn, Cheshire
Contract: Electrical, Electronic Product Service and Installation Engineer Level 3 Apprenticeship (up to 36 Months)
Package: Competitive salary, company van and large company benefits
What you will be doing
* Developing skills and abilities to provide customers with a professional, efficient maintenance and repair service whilst ensuring full customer satisfaction.
* Provide a technical service to customers, including installation, maintenance and repair of equipment. To ensure customers receive a satisfactory service in line with agreed service level agreements.
* Maximze revenue by identifying potential business and professional service opportunities, whilst carrying out day-to-day duties.
* Management and control of account stock, to improve first time fix levels to customers, and to minimize stock losses
You will ideally have
* Willing to commit to online learning and portfolio building of average 4 hours per week
* Hold a minimum of Level 2 in English and Maths prior to the programme, otherwise this will need to be completed during the apprenticeship.
* Ability to work autonomously
* Some basic knowledge of electrical/ mechanical engineering, fault finding techniques
* Strong IT skills
* Hold a full UK driving licence
* Excellent Interpersonal and customer handling skills
* This role requires travel throughout a designated area (Runcorn) and is in 24/7 print environments, therefore a flexible approach to work is required
Location: Halton Brook, GB
Posted Date: 10/23/2024
Role: Field Service Technician Apprentice
Located: Field based - Runcorn, Cheshire
Contract: Electrical, Electronic Product Service and Installation Engineer Level 3 Apprenticeship (up to 36 Months)
Package: Competitive salary, company van and large company benefits
What you will be doing
* Developing skills and abilities to provide customers with a professional, efficient maintenance and repair service whilst ensuring full customer satisfaction.
* Provide a technical service to customers, including installation, maintenance and repair of equipment. To ensure customers receive a satisfactory service in line with agreed service level agreements.
* Maximze revenue by identifying potential business and professional service opportunities, whilst carrying out day-to-day duties.
* Management and control of account stock, to improve first time fix levels to customers, and to minimize stock losses
You will ideally have
* Willing to commit to online learning and portfolio building of average 4 hours per week
* Hold a minimum of Level 2 in English and Maths prior to the programme, otherwise this will need to be completed during the apprenticeship.
* Ability to work autonomously
* Some basic knowledge of electrical/ mechanical engineering, fault finding techniques
* Strong IT skills
* Hold a full UK driving licence
* Excellent Interpersonal and customer handling skills
* This role requires travel throughout a designated area (Runcorn) and is in 24/7 print environments, therefore a flexible approach to work is required
Location: Halton Brook, GB
Posted Date: 10/23/2024
Contact Information
| Contact | Human Resources Ricoh |
|---|