ServiceNow Developer/Lead - ITSM Module

Desired Competencies (Technical/Behavioral Competency) : - Must-Have Hands on experience on Inbound actions client scripts, UI Policies, Business rules, UI actions, Import sets, Transform Maps, Notifications, script Includes - Hands on Experience on flow designer or Workflows - Worked on Agile methodology - Good Knowledge on Integrations SOAP or REST - Root cause analysis for any production support - Scripting experience is mandatory to have Must Have : ITSM, Service Catalog, Knowledge, Incident, Change Problem Key Responsibilities : - Design, develop, and configure ServiceNow applications and modules based on business requirements. - Customize and enhance ServiceNow workflows, UI, and scripts to improve functionality and user experience. - Integrate ServiceNow with external systems and applications using REST/SOAP APIs and other integration tools. - Develop and maintain technical documentation for ServiceNow applications, including design specifications, configuration details, and user guides. - Perform system administration tasks, including user management, access control, and system upgrades. - Monitor and troubleshoot ServiceNow issues to ensure system availability and performance. - Collaborate with stakeholders to gather requirements, provide technical solutions, and ensure successful implementation of ServiceNow projects. (ref:hirist.tech)

Location: in, IN

Posted Date: 10/23/2024