Customer Fulfilment Manager

Mon-Fri 2pm-10pm America's shift Hybrid Circa £35k-£37k+10% shift allowance & bonus Provide key business support & reporting function, within order management & fulfilment business units. Providing order, position & transaction reporting data to define & refine key controls, and KPIs. Enabling reconciliation of risk exposure pertaining to accurate order & fulfilment positions submitted across local and global Senior Management Team. Responsible for, working collaboratively across multiple business groups, formulating & maintaining strong working relationships. Duties & Responsibilities: Drive and provide accurate and targeted reporting for Global Order & Fulfilment Leaders, both scheduled and ad-hock. Compile large volumes of complex reporting data, analysing results, identifying trends, exceptions and key reporting indicators. Strong applications experience with knowledge of variety of software applications including MS Office Suite (particularly Excel, utilising V-Lookups, Macros, Pivot Tables), ERP (ideally Oracle) and MS PowerPoint. Provide professional PowerPoint presentations, with the ability to convey complex date in a clear, easily understandable manner. Strong documentation collation, presentation, and storage experience Highly organised with the ability to provide accurate reporting functionality, in a timely manner, against challenging deadlines. Provide exception management narrative within reporting, with ability to constructively challenge where appropriate to ensure validity of data. Experience of exception-based controls and processing; Ability to successfully deliver in a fast-paced environment, with competing priorities. Qualifications: Previous experience working in a cross functional interfacing role, third level education. Experience Previous experience within a Reporting function, ideally within Supply Chain environment. Experience within Order Management, Materials Planning, Scheduling, Order Fulfilment advantageous Comprehensive experience in the use of MS Office, particularly excel, v-look ups, use of macros. Previous experience with PowerPoint. Pervious use software applications & ERP systems. Strong Excel & Oracle experience is beneficial. Strong ability to interact and influence others at all levels. Ability to build strong working relationships and foster strong team working. Ability to work cross functionally and influence change to deliver results. Strong organizational skills Skills: Excel Supply Chain customer management

Location: Belfast, GB

Posted Date: 10/22/2024