Intellias - DevOps Engineer

Our client is a big international bank ranked in TOP-20. The Data Platform is a distributed, high redundancy, high throughput global distribution platform for mission-critical financial data. It provides best-in-class reference data delivery across all of Company's businesses, supporting more than 400 internal client applications. The Platforms ensure that data delivery is fast, secure, fault-tolerant and always available while providing high flexibility for integrations between disparate systems and extensive customizability for subscribing to data events. Required Skills : - Solid understanding of Unix/Linux, Shell scripting skills & RESTful Services Oracle & MongoDB. - Monitoring tools, preferably ITRS Geneos, AppDynamics. - Middleware : MQ, Kafka, Solace. - Log Aggregation tools : ELK, Splunk, Grafana. - Containerized platforms : Administration of Red Hat OpenShift, Docker or Kubernetes. Desired Skills : - Programming Language : Java/Python. - ITSM tools : ServiceNow, Jira, Salesforce. - Build & Deployment : uDeploy, Jenkins, Maven Scheduling Tools: AutoSys. - Database : Mongo OpsManager, Oracle Enterprise Manager. - AWS Certified expert with minimum 2 certifications. Qualifications : - Experience overseeing group of critical applications, preferably in financial domain. - Experience configuring or supporting business applications on Unix platform. - Experience with some programming languages and willingness/ability to learn. - Experience identifying the gaps in application monitoring, preferably in ITRS ActiveConsole & AppDynamics Demonstrated troubleshooting & analytical skills. - Experience of problem Management Tools. - Issue tracking and reporting using tools (ServiceNow, Jira, Confluence). - Consistently demonstrates clear and concise written and verbal communication skills. - Demonstrated the ability and willingness to collaborate with global teams, occasionally on the weekends. Responsibilities:. - Provide technical and business support for Production applications within agreed SLA and as per incident priority. - Possess strong understanding of ITIL concepts and execute them with minimum supervision. Incident Management : - Monitor the incident queues, mailbox & work through client reported issues & alerts. - Drive the high priority incidents until the issue is resolved/mitigated. - Handle the clients escalations & manage the expectations by assessing the business impact. Problem Management : - Document the recurring issues in problem records. - Follow-up with tech partners for timely resolution. - Follow the post-mortem, RCA practices and establish corrective actions to avoid recurrence. Change Management : - Exercise production changes by carefully reviewing the tickets, and provide review and sign-off. - Accept and perform the change activities (checkouts, config) to help tech teams with change implementation. - Possess solid understanding of batch processing. - Grasp the business workflows to establish the point of failures & resolution. - Perform application checkouts, continuous monitoring, and regional handover. - Develop and maintain support documentation in the form of Runbooks, KB articles etc. - Drive monitoring, stability, efficiency and effectiveness improvements for production platform and application. - Keep the management upraised with the current state of business and effectively communicate with all relevant stakeholders. - While working with other regional teams, act as regional SME to senior stakeholders and /or other team members. (ref:hirist.tech)

Location: Pune, IN

Posted Date: 10/21/2024