ServiceNow Consultant - ITSM/ITOM Modules

Role : ServiceNow Consultant. Mode : Remote Type : Contract. Job Description : - 6 years of experience in ServiceNow development and administration. - Strong functional knowledge and implementation experience of ITSM, ITOM (CMDB, Discovery, Event management),ITAM, and GRC modules. - Design, develop, and implement custom ServiceNow applications and solutions. - Develop and configure ServiceNow modules such as Incident, Problem, Change, Service Catalog, Knowledge Management, and CMDB. - Create and manage workflows, UI policies, business rules, UI actions, and client scripts. - Experience with JavaScript, Flow Designer, and Orderguide. - Integrate ServiceNow with external systems via APIs, web services, and other technologies. - Perform day-to-day administration of the ServiceNow platform, including upgrades, patching, and system maintenance. - Troubleshoot and resolve issues related to the ServiceNow platform. - Work closely with business stakeholders to gather and analyze requirements. - Collaborate with cross-functional teams to ensure seamless integration of ServiceNow with other enterprise systems. - Implement ServiceNow best practices for development and administration. - Maintain comprehensive documentation for system configurations, processes, and procedures. - Strong communication and interpersonal skills. (ref:hirist.tech)

Location: Pune, IN

Posted Date: 10/9/2024