IT Infrastructure Engineer

Job Summary : The IT Infrastructure Engineer will lead end-to-end IT systems projects, including design, implementation, monitoring, and troubleshooting. This role requires extensive experience in cloud, on-premise systems, IT security, disaster recovery, and vendor management, ensuring seamless operation of global IT services. Responsibilities : - Lead projects through the complete systems lifecycle, including requirements gathering, technical assessments, package evaluations, technical design and architecture, development, knowledge transfer, deployment, and support. - Identify the hardware and software requirements of complex systems and guide how to implement them with minimal impact appropriately. - Provide expert knowledge of system architecture at all levels. - Effectively monitor and take timely action to ensure uptime, coordination, and effectiveness of IT services. - Ensure customers are receiving desired results, identify potential deficiencies, troubleshoot challenges, and provide solutions for improvement. - Implement defined processes and procedures to ensure work is performed to the highest level of effectiveness and efficiency. - Mentor and train team members to meet the goals and needs of the department/company; establish a collaborative team environment. - Create and maintain all documentation pertaining to the design of the system. - Review performance and trends of IT systems to determine operating costs, productivity levels, and upgrade requirements. - Direct implementation and execution of new and upgraded information systems through well-defined plans, procedures, documentation, deadlines, and accountability. - Assist with vendor negotiations and contracts and facilitate hardware and software purchases. - Assist in SOX activities to ensure compliance. - Design, implement, and maintain disaster recovery and business continuity infrastructure. - Perform additional duties and projects as assigned by management. - Point of escalation for end user and team technical and troubleshooting : - Bachelor's Degree in Information Technology (an equivalent combination of related education, training, and experience may be considered) - 7 years in systems administration or cloud engineering in an IT global environment - Thorough knowledge of cloud/SaaS, server, storage, virtualization, messaging, systems management, mobile, networking, and end-user computing systems - Extensive knowledge of IT monitoring & security systems in cyber, IoT, and network - Certification is preferred in Systems Administration - MCSA/MCSE, Virtualization -VCP, Cloud - AWS/Azure/GC, Network concepts - CCNA/CCNP, and IT Management frameworks - ITIL. Skills : - Excellent interpersonal and communication skills with a strong ability to influence. - Must be organized, have an eye for detail, and be able to put ideas into tangible form. - Ability to prioritize and manage work to critical project timelines in a fast-paced environment. - Excellent written and verbal communication skills. - Strong customer advocacy and focus. - Enthusiasm for continuous improvement. (ref:hirist.tech)

Location: ahmedabad, IN

Posted Date: 10/9/2024