Amazon Account Manager

simplehuman, a leader in luxury housewares design and innovation, is an American company with a UK office in idyllic Goring-on-Thames. As our Amazon Account Manager, you will take ownership of the simplehuman Amazon experience, manage the merchandising strategy, website optimisation and user experience, as well as managing the operational performance and working with our Global Amazon Manager to develop a robust direct to consumer strategy as well as overseeing the execution.

directly responsible to: Global Amazon Manager

main tasks:

• constantly develop and implement creative strategies to raise simplehuman’s profile and grow our business with Amazon UK/EU
• develop robust paid and organic search optimization strategies
• launch innovative marketing campaigns
• create robust merchandising plans for product launches and promotions
• report on weekly sales and use data to inform strategic decisions
• collaborate with Fulfilment Operations on key projects and to ensure compliance
• build strong relationships with key account partners/buyers
• oversee maintenance of presentation on sites
• act as a focal point for all Amazon matters
• negotiate quotes and business terms

skills and experience:

• strong analyst must be able to recognise success / failure and take corrective action
• data-driven decision making, with thorough understanding of UK/EU customer behaviour
• passion for E-Commerce and willingness to learn
• strong interpersonal communication
• experience with Amazon Seller Central and Vendor Central
• experience with Amazon ads
• experience with sales forecasting
• Bachelor’s degree (2:1 or higher)
• 1+ European languages preferred (German)

benefits:

• 20 days annual leave, plus your birthday off, plus bank holidays*
• progressive career development planning*
• free on-site parking
• stakeholder pension scheme*
• flexible working patterns
• time off/lieu credit system
• well-being programme and counselling services
• lunchtime pilates and tai-chi
• on-site gym
• ping pong facilities
• cricket club
• generous friends and family discount scheme*
• free monthly staff lunches and events
• free snacks, fruit, and beverages

*subject to probation/permanent contract offer