Maintenance Operations Manager

Role: Maintenance Operations Manager

Location: Wembley, London

Salary: £50,0000-£60,000 plus Bonus

I'm working with a very establish BTR Owner operator who is on the hunt for a Maintenance Operations Manager to join the team. A chance to work on one of the best build to rent developments in the UK, this is a great opportunity and not one to be missed.

The Role:

To collaborate with the Maintenance Manager in providing a best-in-class building and Maintenance management service for the Residential developments. To manage and co-ordinate the workload of the Maintenance department in delivering the highest quality of customer service whilst ensuring the landlord's assets are maintained in the most cost-effective and efficient manner. Exercising day-to-day control of budgets and departmental work processes and strategy to ensure the department operations are executed as instructed by the company.

Key responsibilities:

• Working closely with the Maintenance Manager, ensure full co-ordination of works and activities required in the department are executed in an efficient and consistent manner
• Responsible for managing and continuously improving processes in relation to key areas of works as required by the department
• Ensuring the highest possible levels of customer service are consistently delivered, to both internal and external customers
• Ensuring that the tech / software systems that have been selected to aid with the department activities are fully utilised and engrained within how the maintenance team carry out their activities.
• Manage maintenance works in the landlord areas in order to ensure the entire building's maintenance needs are fulfilled
• When required, to lead and cover the Maintenance department from time to time in the absence of the Maintenance Manager

About you:

• IT literate with excellent knowledge of MS Office and associated software packages;

• Resilient and able to work in a high pressured environment and able to embrace and adapt to change as the business demands

• Proven track record of implementation and execution of standard operating procedures

• Highly strategic with a proven track record within the Maintenance field

• Excellent verbal, written and organisational skills.

• Excellent customer service capabilities and well presented, emotionally intelligent.

• Proven experience in relevant Building Services roles along with technical, hands-on experience.
• Someone who is a real team player and instils a culture of openness, high integrity and teamwork within their team.

• Good knowledge and understanding of managing contractors and facilities/ maintenance related management contracts.

• Enthusiastic, motivated and a self-starter

Perks of the job:

• Up to 25% Bonus
• Tickets for events at Wembley Park, Wembley Stadium and The OVO Arena, Wembley
• Discounts at shops and restaurants within Wembley Park
• Support for personal development and training
• Access to a Financial Adviser
• Employee wellbeing initiatives
• A calendar of events organised by a social committee
• Two working days a year to spend volunteering for local charities

Kindly proceed by clicking the 'Apply' button. I anticipate the opportunity to engage in further discussions regarding this position.

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