Operational Resilience Lead

Impactive IT are proudly representing one of the UK's highest rated best places to work organisations in their search for x3 Operational Resilience Lead's.

This role will require you to travel to our clients offices in Yorkshire a minimum of 2-days a month.

Youll be joining their Operational Resilience Team and will report into the Senior Operational Resilience Manager.

Youll work closely with the team and business stakeholders to promote, strengthen and embed operational resilience. Our client is focused on achieving customer centric outcomes and providing resilient services for their customers and colleagues.
What Will You Be Doing?

You might not have on the job experience of everything were asking for but if you can demonstrate experience that hits the mark for most, wed love to hear from you.

• Youll apply your knowledge and experience of Operational Resilience standards and the regulatory landscape and use this to drive the delivery and embedding of our Operational Resilience and Business Continuity processes, ensuring a customer-focused approach thats aligned to regulatory expectations and business needs.
• Youll work collaboratively and support team members and stakeholders on the delivery of our Operational Resilience priorities including Important Business Services, Impact Tolerances, Mapping & Scenario Testing.
• Youll lead with autonomy on larger workstreams with a customer centric approach.
• Working with pillar and process owners, youll enhance the process for ensuring appropriate resilience metrics are monitored and reported up to Board level to support effective decision making.
• Prepare and present updates and reports to Governance Committees.
• Act as an SME for the embedding of Operational Resilience and Business Continuity principles in our change processes and supplier onboarding and third-party relationship management processes.
• Youll be familiar with incident management processes and at times will be needed to lead Incident Response to ensure recovery from disruptions when they happen.
• Youll help to drive the continuous improvement and embedding of our business continuity and incident response processes including business impact assessments, business continuity planning, testing and training.

What Do We Need From You?

This role is perfect for you if youre looking for variety, a hybrid working environment that offers flexibility and you want to work for an organisation that is invested in its customers and colleagues alike. You will also need to have: -

• Experience of working in an Operational Resilience team with breadth, knowledge and understanding of the regulation in a Financial Services organisation
• Ability to engage and work in partnership with business stakeholders.
• Good analytical mindset and able to interpret wide ranging information and make appropriate recommendations for Operational Resilience.
• Adopt a pragmatic, agile and balanced risk/reward approach.
• Able to focus on detail, be a good completer/finisher and produce high quality and auditable deliverables.
• The ability to complete tasks using own judgement with good time management skills.
• You may hold a relevant degree or professional continuity and resilience qualification (such as CBCI) or be able to demonstrate equivalent experience.
• Knowledge of Operational Continuity In Resolution (OCIR) is desirable but not essential.

If you would like to hear more and receive the full job description, please get in touch with Matt Nicholson at Impactive IT.

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Location: Leeds, GB

Posted Date: 10/4/2024