Shield Industrial
Service Coordinator
Job Location
Job Description
Service Coordinator
Excellent opportunity to join a market leader within the UK Industrial and commercial supply and service sector operating nationwide on a 24/7 basis delivering the highest level of customer care to our client base. Our new Central Leeds office is the platform to deliver a premium service to North and Central regions.
This is an exciting role which requires experience in delivering effective labour planning, managing and controlling of mobile service vans, whilst supporting administration functions for busy depot team. Technical understanding of industrial door or associated equipment helpful.
In this arena only service levels delivering excellence will be accepted by the client
Service Coordinator
Excellent opportunity to join a market leader within the UK Industrial and commercial supply and service sector operating nationwide on a 24/7 basis delivering the highest level of customer care to our client base. Our new Central Leeds office is the platform to deliver a premium service to North and Central regions.
This is an exciting role which requires experience in delivering effective labour planning, managing and controlling of mobile service vans, whilst supporting administration functions for busy depot team. Technical understanding of industrial door or associated equipment helpful.
In this arena only service levels delivering excellence will be accepted by the client
The Role
Operating as a Service Coordinator you will be responsible for the coordination of all installation, repair, service, maintenance and PPM works on customer sites across the North Central regions
Coordinating mobile engineers providing attendance on all client sites for industrial and commercial doors, including loading bay equipment throughout the region
Generating quotations from site visits, ensuring a fast turnaround. Liaising directly with the client to secure the order and deliver exceptional service.
Demonstrating working to demanding deadlines, possessing a can-do attitude, creative mind, high level of energy, enthusiasm and happy to communicate with customers at all levels
Ideally we need you to be
Well educated with experience of coordinating service offer
Facilitate team delivering the highest level of service excellence to the client
Confident telephone manner required answering incoming client calls
Excellent keyboard and IT skills, including Excel and Microsoft
Excellent communication and telephone skills within Industrial service sector
Ideally experienced In
Negotiating attendance timescale and costs
Updating company performance systems
Administration company service management software
Processing client quotations
Producing price quotations
Raising purchase orders
Employment Package
Competitive salary and incentives package depending on experience
Permanent employment contract subject to successful probationary period
Complimentary onsite car parking provided adjacent to office facilities
Opportunity for personal development / progression within branch team
Healthcare benefits package after 1st year service
20 days holiday per annum once 6 month probationary is completed (and successful) + Public holidays)
Due to the high volume of CVs we are currently receiving we are unable to reply to each application. If you have not heard from us within 28 days then unfortunately you have been unsuccessful on this occasion
ADZN1_UKTJ
Location: Leeds, GB
Posted Date: 10/4/2024
Contact Information
Contact | Human Resources Shield Industrial |
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