Field Service Engineer

We’re excited to welcome a Field Service Engineer to our team, focusing on the Sussex and Surrey areas!

We invite you to become a part of our friendly team at Logisnext UK Ltd, a proud subsidiary of Mitsubishi Logisnext, the fourth-largest industrial truck manufacturer in the world! As a Field Service Engineer with us, you’ll be joining a company with over 60 years of history as a frontrunner in internal logistics and warehouse solutions. Our diverse lineup of more than 150 models of electric, gas, and diesel-operated trucks enables us to meet the unique needs of various industries. Our dedicated team of around 200 staff members in Thame, Oxfordshire, is backed by the global strength of Mitsubishi Logisnext, which boasts 11,000 employees and impressive annual sales of £2,777 million, all focused on providing outstanding service to our clients.

In your role as a Field Service Engineer, you’ll be essential in ensuring our equipment runs smoothly and efficiently, helping our customers reach their productivity goals. If you’re excited about technology and love tackling challenges, we would be thrilled for you to consider this amazing opportunity to join us in revolutionizing the logistics landscape in the UK!

• Conducting repairs, servicing, and proactive maintenance on our customers' materials handling equipment.
• Conduct thorough diagnosis of mechanical, hydraulic, and electrical faults, and execute repairs efficiently in both time and cost.
• Foster and sustain strong client relationships, ensuring we consistently deliver exceptional customer service.
• Collaborate with the parts department to maintain optimal stock levels for our company vehicles.
• Ensure compliance with health and safety regulations during all service activities.
• Manage and organize your service schedule to maximize efficiency and minimize downtime for customers.
• Ensure all documentation meets our high company standards.

Requirements

To qualify for the Field Service Engineer position, we are looking for a mechanical engineer who brings along some electrical experience. While experience with material handling products is a plus, we welcome candidates from diverse backgrounds including: Automotive, Roadside Recovery, Agricultural, REME, Construction Equipment, PSV, HGV, LGV, or Plant industries. A valid UK driving licence is a must!

To maintain our machines, candidates require a working knowledge and some practical experience of most of the following disciplines (full, in-depth product training will be given):

• Experience of working on mobile machinery (brakes, steering, wheels, lift chains etc.)
• Electrical drive and control systems
• Diesel and LPG engines and common drive-trains
• Hydraulics
• Some computer/electronic based diagnostic experience would be considered an advantage
• Experience working on Wire Guided VNA’s desirable but not essential.

Benefits

Mitsubishi Forklift Trucks offer a huge benefits package including but not limited to:

• We offer overtime pay at a rate of 1.6 times your regular rate from Monday to Saturday, and an impressive 2.1 times on Sundays and Bank Holidays!
• Plus, there's a bonus scheme too!

• Enjoy the convenience of a company van for personal use, if you'd like!
• Take advantage of 25 days of holiday (which increases to 30 after 5 years with us), plus bank holidays, and the flexibility to sell back or purchase additional holiday days.
• Join our contributory pension scheme for your future savings.
• Benefit from our private health scheme to keep you feeling your best.
• Rest easy with our income protection plan.
• Stay secure with our life cover options.
• Get fit with a subsidised gym membership.
• Receive thorough product training along with long-term opportunities for your personal growth and development.

We’d love to hear from you! If you're interested in the Field Service Engineer position at our thriving company that provides extensive training, a fantastic work atmosphere, and a wonderful benefits package, please submit your application today!

Mitsubishi Forklift Trucks values diversity and is proud to be an equal opportunities employer, welcoming applicants from all walks of life.