Retail Account Executive - Haircare Brand

About Flora & Curl

Flora & Curl is a haircare brand with a passion for empowering our customers to uncover healthy and more radiant textured hair. We are dedicated to putting the care back in hair care.

We’ve received amazing testimonials attesting to the results of our plant powered, botanical haircare solutions for textured hair. Rooted in science, backed by nature, and crafted with care and conscience, we love creating naturally powerful haircare products for our customers all over the world.

We've shipped to over 80 countries including France, Germany, Netherlands and Spain.

Key Responsibilities

• Supporting the Head of Retail with the day-to-day runnings of their retailer accounts and being on-hand to efficiently and autonomously handle day-to-day team administrative & organisational tasks.
• Completing all administrative documents, including new line forms and product nomination forms etc.
• Managing the processing of retailer orders, liaising with our internal supply chain team and the retailer merchandising teams to ensure a smooth process.

Other Responsibilities

• Track and report on any missed sales opportunities from limited stock availability.
• Support the briefing of ad hoc marketing requests including imagery requests, in store collateral, mailers and retailer online creatives.
• Work with marketing team to ensure our retailers receive the required support and share all relevant marketing & social assets with the retailers.
• Support promotional POS executions, managing the creative briefing process and delivery in a timely manner.
• Support the Head of Retail with presentations and preparation for retailer strategy meetings.
• Place all free of charge product orders, including send outs to retailers and products for sampling at meetings.
• Supporting retail education in the field with any administrative needs, eg. organising samples and eventing materials.
• Share weekly OOS updates with key internal and external stakeholders.
• Manage online and in-store competitor analysis and reporting.
• Arrange meetings with internal and external parties.
• This role reports into the Head of Retail.
• Carry out store visits and share reports.Work closely with other departments (Supply Chain, Customer Service, Finance, Trade Marketing, Marketing and Digital)

Skills & Experiences:

• Relevant experience within a sales or administrative role for a FMCG brand or within the beauty or personal care industry.
• Degree in business or a related field is a bonus.
• Solid understanding of retail, e-commerce and marketing businesses.
• Strong interpersonal skills, including effective presentation and listening skills.
• Strong negotiation skills.
• Excellent at developing customer relationships.
• Revels in a fast-paced environment and comfortable working to short deadlines.
• Effectively navigate and collaborate cross-functionally.
• Sales and Relationship Building: Demonstrated ability to establish and nurture strong relationships with retail buyers and stakeholders.
• Adaptability: Proficient at adjusting to changing priorities and challenges as needed in a dynamic retail environment.
• Decision Making: Skilled in making quick, informed decisions, blending intuition and factual analyses to drive results.
• Time Management: Effective at working under pressure and consistently meeting deadlines.
• Data Analysis: Proficient in extracting and delivering actionable insights from data sets.
• Excel Expertise: Highly skilled in Excel, with expertise in using pivot tables for data analyses and reporting.
• Genuine passion for beauty and especially haircare.
• Strong communication skills, with an articulate manner.
• Predicts and efficiently acts upon the needs of the team.
• Great relationship building skills.
• Comfortable presenting.
• Energetic and enthusiastic with a team spirit.
• Graphic design skills are a bonus.

Salary range: £25,000-£33,000 dependent on experience

The perks at F&C include:

✨ Health & wellbeing programme

⛑️ Private medical insurance with optical cover

Private dental insurance

Free haircare products

Work from home - fully remote!

️ Home office set up support and ergonomic assistance

Team social events and activities

Local meet-up budget with your colleagues

️ 26 days + birthdays off, on top of bank holidays

How To Apply

To apply: Please e-mail joinus@floracurl.com and attach your CV and cover letter, telling us why you would be the ideal fit for this role. Subject line of the e-mail should be ‘Application for [Role Name]’.