Customer Service Specialist

Expression of Interest - Customer Service Specialist

• Working for a recognised pharmaceutical company


• Temporary 3-month assignment with possibility of extension


• North Sydney CBD location


• $38ph + super

PERSOLKELLY is the professional recruitment division representing clients and candidates in STEM, IT, Government, Executive and Professional Services - which includes all business support functions. As one of the largest recruitment organisations in Australia, we partner with most of the top ASX companies who actively seek us out for our size and stability, market knowledge and the confidence that their recruitment needs will be professionally served today and well into the future.

ABOUT THE ROLE

Our client is a leading dermatology company with a global reach. Due to significant growth in Australia, they require a customer service specialist to join their customer engagement team.

You will be mainly responsible for liaising with a wide array of wholesalers and distributors. You will also be expected to build relationships with different clients.

This role will suit individuals with a past background in FMCG or pharmaceuticals, specifically within the logistics and order processing departments.

KEY DUTIES:

• Managing inventory and reporting through a range of different systems.


• Liaising with wholesalers and clinics regarding orders.


• Providing key order information to clients including lead times, delivery times, etc.


• Providing a solution to various queries regarding issues raised internally or externally.


• Fostering a positive relationship in all customer interactions.

REQUIREMENTS AND IDEAL PROFILE:

• Prior experience in order processing in a similar field is a must.


• Established experience in customer service, specifically within FMCG or Pharmaceuticals


• Exposure to logistics and supply chain responsibilities


• Ability to use different systems such as M3, Viva or similar online ordering systems.


• Strong communication and time management skills


• High attention to detail and ability to work under pressure.

HOW TO APPLY

Please note that only shortlisted candidates will be contacted.

If interested in these opportunities, please apply today! Click "APPLY NOW" to express interest.

Who are we

At PERSOLKELLY, our passion is - and always has been - putting you first.

We propel our people forward by supporting their careers in fresh ways, backed by our expertise and capability.

We're committed to creating a safe and inclusive environment which values and respects diverse styles, backgrounds, experience and perspectives.

We welcome and encourage women, people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.

So it's over to you. If you would like to join our team, please APPLY now.

To learn more about working with PERSOLKELLY, we encourage you to visit our website.

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