Client Service Officer

Programmed Skilled Workforce are currently looking for a Client Service Officer to work within a large sports precinct facility that hosts activities, events and conferences for sports organisations, sports teams, community, and school groups.

If you enjoy working in a team environment, interacting with different visitors and offering a high level of customer service whilst ensuring safe and operational surrounds, this role is for you!

On the job training and development opportunities, work life balance and make a difference in the community!

Duties and responsibilities will include, but will not be limited to:

• Check venue run sheets and booking information, planning ahead for future days and weeks as required.


• Perform hirer inductions for primary event contacts, canteen, gator and other event/client inductions.


• Perform contractor inductions and assist the Operations team as required to provide access and job details and feedback.


• Take and respond to incoming venue enquiries via phone and email during and outside of standard business hours.


• Managing financial payments through the venue's booking system and executing end of day financial reports.


• Attend and contribute to pre-event meetings.


• Set up and packdown sports fields, leisure centre courts, and meeting rooms as required.


• Event day supervision and coordination.


• Perform end of day administration and facility management procedures


• Ensure safety and presentation of all venue areas

What we are looking for:

• Availability to work between Monday and Sunday, 38 hours per week on a casual basis.


• Previous experience and/or qualification within the sport, recreation, health or fitness fields.


• Blue Card - can be obtained prior to commencing


• First Aid - can be obtained prior to commencing


• Police clearance - can be obtained prior to commencing

If you are interested in applying for this role, please click on APPLY and upload an updated resume. If you experience any difficulties uploading your resume, please call Programmed on 1300 776 472 and quote job reference number 210261853.

Please note: Only suitable applicants will be contacted

Who we are

As one of Australia's largest employers, we work with great companies all around Australia and New Zealand to give you the best opportunities to work when and where you want to.

At Programmed, we are committed to creating a safe and inclusive environment which values and respects diverse styles, backgrounds, experiences and perspectives.

We welcome and encourage women, people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.

So it's over to you. If you would like to join our team, APPLY now.

To learn more about working with Programmed, we encourage you to visit our website.