Senior Change Manager to support Grants & contribution project

The Crown requires an Enhanced reliability cleared Bilingual Senior Change Manager for the project to accomplish on time and within budget. Tasks: Develop service delivery models; Document client support model; Develop service levels; Develop training plan and materials; Implement service standards for the new solution. Develop client satisfaction indicators; Develop and conduct client satisfaction survey; Identify and document client segments and profiles; Develop client feedback model; Develop change management, communications, and engagement plans and products. Develop and execute program and other stakeholder engagement strategy; Develop and support execution of implementation plan. Apply

Location: Montréal North, CA

Posted Date: 9/28/2024