Junior Accounts Payable to Calculate, prepare, and issue bills, invoices, account statements - 34975

Location Address: Hybrid (3x/week on site), 40 King Street W 9th Floor (40K-9) Contract Duration: 10 months Schedule Hours: 8:30am-5pm Monday-Friday (Possible OT) Story Behind the Need • Business group: Global Payment Operations • Project: Contributes to the overall success of the Global Payment Operations in Canada ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. Responsibilities: • Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge. • Receive support inquiries from Scotiabank employees in English, French, and Spanish related to Payments via e-mail or MS Teams to create support tickets with sufficient details. • Conduct triage on support inquiries to apply the appropriate support level and assign to the individual or group responsible for the resolution based on the severity, complexity, and nature of the issue. • Respond to level 1 support tickets by maintaining familiarity with policies, procedures, and systems of the department. • Collaborate with members of the team and act as a liaison between business partners and payment departments. • Monitor, process, and re-distribute operational reports to payment teams. • Review and update operating procedures for Ask GPO activities. • Captures data points that contributes to the reporting of operations SLAs / KPIs / KRIs for Ask GPO • Prepare Ask GPO operational KPIs and Insight reports that categorize the support inquiries being raised. • Prepare job aids that proactively help to reduce support volume and resolution times. • Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions. • Actively pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk. • Champions a high performance environment and contributes to an inclusive work environment. • Supports all business units in Canada. • Regular remote interaction with accounts payable Managers & Supervisors in payments processing centre located in Bogota, Colombia • Subject to SOX reporting, controls, audits Must Have Skills:: • 2-4 years financial and/or accounting experience required. • Previous expertise with computer applications, such as Microsoft Word, Excel and PowerPoint , and any other related accounting software. • Ability to apply accounting and mathematical principles to work as needed. • Knowledge of procedures and regulations as related to accounting. Nice to Haves: • Accounts payable is an asset. • Customer service experience • Banking / FI experience Best vs Average: Banking & customer service experience, analytical thinking, stakeholder management. Degrees or certifications:: High school diploma or GED required. Associate's degree in accounting or related financial discipline preferred Apply

Location: Toronto, CA

Posted Date: 9/28/2024