Sr. Content Writer to support our banking client

Sr. Content Writer to support our banking client Duration: 6 months with possible extension Location: Hybrid (Tuesdays and Thursdays in DT Toronto) Must haves: 5 years of experience as a Content Writer for enterprise clients (ideally banks or other FI ) Experienced user of Contentful, Bynder, Vidyard, Pardot. Nice-to-have: Bilingual - ENG-FR - strongly preferred Key Responsibilities: Content Creation and Publishing: Ensure that content aligns with brand standards and guidelines. Upload and manage media assets such as images, videos, and other multimedia. Schedule and publish content across various platforms, ensuring timely and accurate delivery. Content Formatting and SEO Optimization: Structure content within Contentful using the Rich Text Editor (RTE) for optimal readability and accessibility. Apply proper formatting to enhance user experience and optimize content for search engines (SEO). Manage metadata by adding SEO titles, descriptions, tags, and other schema to enhance content visibility. Content Workflow Management: Manage content workflows, including drafting, reviewing, and publishing processes. Collaborate with content owners and stakeholders to validate and refine content. Handle triage requests and manage daily business-as-usual (BAU) tasks. Content Management and Organization: Maintain and organize the Contentful space, ensuring a well-structured content hierarchy. Create and manage relationships between different content levels for seamless navigation and user experience. Quality Assurance (QA): Perform thorough quality checks for grammar, spelling, and stylistic consistency. Ensure all media assets are correctly formatted and presented in the appropriate file types and dimensions. Collaboration and Stakeholder Engagement: Coordinate with UX designers, journey owners, marketing teams, and other stakeholders to ensure a cohesive content publishing process. Engage with stakeholders to gather feedback and make necessary adjustments. Training, Support, and Documentation: Serve as the Subject Matter Expert (SME) for Contentful, providing support and onboarding new users. Troubleshoot content-related issues and provide ongoing support for content creation and management. Continuously improve and update documentation for content authoring processes. Apply

Location: Toronto, CA

Posted Date: 9/28/2024